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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"Supporting service innovation through knowledge management : practical insights & case studies"
~isPartOf:"The journal of business & industrial marketing"
~isPartOf:"The knowledge economy at work : skills and innovation in knowledge intensive service activities"
~subject:"Service quality"
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Service quality
Business services
52
Unternehmensdienstleistung
52
Innovation
26
Lieferantenmanagement
16
Supplier relationship management
16
Dienstleistungssektor
13
Service industry
13
Knowledge management
11
Wissensmanagement
11
B-to-B-Marketing
10
Beziehungsmarketing
10
Business-to-business marketing
10
Relationship marketing
10
Knowledge-intensive industry
9
Wissensintensives Unternehmen
9
Bundling strategy
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Dienstleistungsqualität
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Servitization
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Customer satisfaction
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B2B services
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Electronic Commerce
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Innovation management
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Innovationsmanagement
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China
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Barbu, Cătălin Mihail
1
Briggs, Elten
1
Daugherty, Patricia J.
1
Florea, Dorian Laurentiu
1
Jian, Zhaoquan
1
Landry, Timothy D.
1
Lee, Hyuk Jin
1
Mai Phuong Vu
1
Nga Thanh Doan
1
Osman, Osman Mohamed Ali
1
Page, Thomas J.
1
Pham Duc Cuong
1
Pham, Lam Ha
1
Rotea, Claudia Cristina
1
Seong, Myeong Hee
1
Shi, Linda Hui
1
Spreng, Richard A.
1
Thuong Thi Uyen Nguyen
1
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Journal of Asian finance, economics and business : JAFEB
Supporting service innovation through knowledge management : practical insights & case studies
The journal of business & industrial marketing
The knowledge economy at work : skills and innovation in knowledge intensive service activities
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
The journal of services marketing
6
Service business
5
Journal of service research : JSR
4
International journal of production economics
3
Journal of business research : JBR
3
The service industries journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of auditing : IJA
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
Journal of accounting, auditing & finance : JAAF
2
Journal of service management
2
Journal of service research
2
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
2
Services marketing quarterly
2
Academy of Management journal : AMJ
1
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
1
Accounting research journal
1
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
Advances in accounting : a research annual
1
Aktuelle Entwicklungsaspekte der Unternehmensbesteuerung : Festschrift für Wilhelm H. Wacker zum 75. Geburtstag
1
Amfiteatru economic : an economic and business research periodical
1
Asian journal of accounting research
1
Asian review of accounting
1
Auditing : a journal of practice & theory
1
Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
1
Beiträge zur Personal- und Organisationsökonomik
1
Betriebswirtschaftliche Forschung und Praxis : BFuP
1
Business horizons
1
Business information review
1
Cogent economics & finance
1
Configuring value conflicts in markets
1
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
1
DBA Africa management review
1
Der Markt : international journal of marketing
1
Die Betriebswirtschaft : DBW
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ECONIS (ZBW)
6
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date (oldest first)
1
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
2
A study on the effects of business service quality on satisfaction, commitment, performance, and loyalty at a private university
Lee, Hyuk Jin
;
Seong, Myeong Hee
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 439-453
Persistent link: https://www.econbiz.de/10012670919
Saved in:
3
The effect of non-audit services on auditor independence : evidence from Vietnam
Nga Thanh Doan
;
Pham Duc Cuong
;
Thuong Thi Uyen Nguyen
; …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
12
,
pp. 445-453
Persistent link: https://www.econbiz.de/10012672058
Saved in:
4
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
5
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
6
Service quality and satisfaction in business-to-business services
Spreng, Richard A.
;
Shi, Linda Hui
;
Page, Thomas J.
- In:
The journal of business & industrial marketing
24
(
2009
)
8
,
pp. 537-548
Persistent link: https://www.econbiz.de/10009525702
Saved in:
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