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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Hochschulschrift"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Brand image
Service quality
Consumer behaviour
371
Konsumentenverhalten
371
Beziehungsmarketing
133
Relationship marketing
133
Customer satisfaction
126
Kundenzufriedenheit
126
Dienstleistungsqualität
125
Brand management
37
Emotion
37
Markenführung
37
Customer service
36
Kundenservice
36
Markenimage
34
Online retailing
34
Online-Handel
34
Viet Nam
32
Vietnam
32
Dienstleistungssektor
29
Service industry
29
Social Web
27
Social web
27
Viral marketing
26
Virales Marketing
26
Einzelhandel
24
Innovation adoption
24
Innovationsakzeptanz
24
Retail trade
24
Beschwerdemanagement
22
Complaint management
22
Customer experience
21
Satisfaction
20
E-commerce
19
Electronic Commerce
19
Brand
18
USA
18
United States
18
Confidence
17
Services
17
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33
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Article
155
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Article in journal
Article
Hochschulschrift
Aufsatz in Zeitschrift
155
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English
155
Author
All
Sharma, Piyush
5
Klaus, Philipp
4
Hollebeek, Linda D.
3
Mattila, Anna S.
3
Van Dat Tran
3
Basso, Kenny
2
Benoit, Sabine
2
Bruce, Helen L.
2
Carlson, Jamie
2
Chen, Ivy S. N.
2
Choi, Beom Joon
2
Collier, Joel E.
2
Dodds, Sarah
2
Ha, Hong Youl
2
Halim, Rizal Edy
2
Luk, Sherriff T. K.
2
Matos, Celso Augusto de
2
Medler-Liraz, Hana
2
Palakshappa, Nitha
2
Palmer, Adrian
2
Rosenbaum, Mark
2
Seger-Guttmann, Tali
2
Tram-Anh Ngoc Pham
2
Tri Cuong Dam
2
Tung Tran Anh
2
Voorhees, Clay M.
2
Ahmad, Bilal
1
Ahmad, Hassan
1
Ahmed, Zafar U.
1
Akamavi, Raphaël K.
1
Akbar, Muhammad Imad Ud Din
1
Aksoy, Lerzan
1
Al-Baity, Mohamed
1
Ali, Ameer
1
Ali, Fayaz
1
Alif, Gunawan
1
Alkire, Linda
1
Almanza, Barbara
1
Altobello, Suzanne
1
Anaya, Gerardo Joel
1
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Journal of Asian finance, economics and business : JAFEB
The journal of services marketing
Journal of business research : JBR
452
Journal of retailing and consumer services
439
International journal of hospitality management
246
The journal of product & brand management
244
The journal of brand management : an international journal
212
Psychology & marketing
126
Asia Pacific journal of marketing and logistics
116
Journal of travel and tourism marketing
99
Journal of hospitality marketing & management
96
European journal of marketing : EJM
95
International journal of contemporary hospitality management
95
Cogent business & management
86
Journal of marketing communications
78
The service industries journal
78
Journal of international consumer marketing
77
Services marketing quarterly
72
Marketing intelligence & planning
69
The journal of consumer marketing
63
Journal of strategic marketing
62
Journal of global marketing
59
International journal of consumer studies
57
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
57
Journal of the Academy of Marketing Science
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Journal of marketing
56
Tourism management : research, policies, practice
56
Journal of Islamic marketing
55
International marketing review
54
Marketing letters : a journal of research in marketing
53
Journal of fashion marketing and management
50
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
50
Journal of service research : JSR
47
Service business
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
International journal of retail & distribution management
43
Journal of promotion management : innovations in planning and applied research
43
International journal of internet marketing and advertising : IJIMA
42
Journal of marketing management : MM
42
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ECONIS (ZBW)
155
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1
Factors affecting the choice of banks : do bank's interest rate, employee image and brand matter?
Le Kieu Oanh Dao
;
Loc Huynh Huu
;
Nguyen Van Chien
;
Hang …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 457-470
Persistent link: https://www.econbiz.de/10012692362
Saved in:
2
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
3
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
4
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
5
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
6
Shaping brand attitudes through sustainability practices : a TSR approach
Jagani, Sandeep
;
Saboorideilami, Vafa
;
Tarannum, Saraf
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 369-382
Persistent link: https://www.econbiz.de/10014516054
Saved in:
7
Hedonic shopping motivation and impulse buying : the effect of website quality on customer satisfaction
Widagdo, Bambang
;
Roz, Kenny
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 395-405
Persistent link: https://www.econbiz.de/10012692348
Saved in:
8
Factors influencing youngsters' consumption behavior on high-end cosmetics in China
Bhumiphat Gilitwala
;
Nag, Amit Kumar
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 443-450
Persistent link: https://www.econbiz.de/10012692359
Saved in:
9
The influence of celebrity endorsement on young Vietnamese consumers' purchasing intention
Nhu Ty Nguyen
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 951-960
Persistent link: https://www.econbiz.de/10012692593
Saved in:
10
Impact of service recovery, customer satisfaction, and corporate image on customer loyalty
Zaid, Sudirman
;
Palilati, Alida
;
Madjid, Rahmat
;
Bua, …
- In:
Journal of Asian finance, economics and business : JAFEB
8
(
2021
)
1
,
pp. 961-970
Persistent link: https://www.econbiz.de/10012692597
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