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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~language:"eng"
~language:"mul"
~person:"Ciptoheriyanto, Priyono"
~person:"Wibowo, Agus"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Customer satisfaction
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Dienstleistungsqualität
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Ciptoheriyanto, Priyono
Wibowo, Agus
Ha Nam Khanh Giao
4
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Van Dat Tran
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Bui Nhat Vuong
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Febrilia, Ika
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Hoang Ba Huyen Le
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Ilyas, Gunawan Bata
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Nguyen Lan
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Thi Binh Le
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Abdussakir, Abdussakir
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Akob, Muhammad
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Al-Amri, Hanin Abdulrhman
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Al-Nsour, Iyad A.
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Alam, Naushad
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Ali, Md. Julfikar
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Alnsour, Ibrahim R.
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Ari Warokka
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Journal of Asian finance, economics and business : JAFEB
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ECONIS (ZBW)
3
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Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Rizan, Mohamad
;
Febrilia, Ika
;
Wibowo, Agus
;
Pratiwi, …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 283-293
Persistent link: https://www.econbiz.de/10012671389
Saved in:
2
Informational justice and post-recovery satisfaction in e-commerce : the role of service failure severity on behavioral intentions
Kussusanti, Susanti
;
Ciptoheriyanto, Priyono
;
Halim, …
- In:
Journal of Asian finance, economics and business : JAFEB
6
(
2019
)
1
,
pp. 129-139
Persistent link: https://www.econbiz.de/10012033706
Saved in:
3
Leadership styles and customer loyalty : a lesson from emerging Southeast Asia's airlines industry
Rizan, Mohamad
;
Ari Warokka
;
Wibowo, Agus
;
Febrilia, Ika
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
9
,
pp. 477-488
Persistent link: https://www.econbiz.de/10012670927
Saved in:
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