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~isPartOf:"Journal of applied behavioral science"
~isPartOf:"Journal of marketing management : MM"
~person:"Baines, Paul"
~person:"Palmer, Adrian"
~subject:"Kundenzufriedenheit"
~subject:"emotions"
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Kundenzufriedenheit
emotions
Emotion
4
Customer satisfaction
2
Großbritannien
2
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2
Marktforschung
2
United Kingdom
2
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1
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Baines, Paul
Palmer, Adrian
Koenig-Lewis, Nicole
2
Antonetti, Paolo
1
Baker, Julie
1
Bartunek, Jean M.
1
Conhoto, Ana Isabel
1
Daunt, Kate L.
1
Elgayeva, Ekaterina
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Gregory-Smith, Diana
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Harris, Lloyd C.
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Kim, Jung-hwan
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McKenzie, Jane
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Milner, Julia
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Milner, Trenton
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Nakamura, Yoshie Tomozumi
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Padmanabhan, Yuvray
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Runyan, Rodney
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Smith, Andrew
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Journal of applied behavioral science
Journal of marketing management : MM
The journal of services marketing
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ECONIS (ZBW)
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From elicitation to consumption : assessing the longitudinal effectiveness of negative emotional appeals in social marketing
Antonetti, Paolo
;
Baines, Paul
;
Walker, Lorna
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 940-969
Persistent link: https://www.econbiz.de/10011405171
Saved in:
2
Primary and secondary effects of emotions on behavioural intention of theatre clients
Palmer, Adrian
;
Koenig-Lewis, Nicole
- In:
Journal of marketing management : MM
26
(
2010
)
13/14
,
pp. 1201-1217
Persistent link: https://www.econbiz.de/10008810717
Saved in:
3
Experiential values over time - a comparison of measures of satisfaction and emotion
Koenig-Lewis, Nicole
;
Palmer, Adrian
- In:
Journal of marketing management : MM
24
(
2008
)
1/2
,
pp. 69-85
Persistent link: https://www.econbiz.de/10003677984
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