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~isPartOf:"Journal of business market management : jbm"
~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Hofstetter, Joerg S."
~person:"Rajaobelina, Lova"
~subject:"Lieferantenmanagement"
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Lieferantenmanagement
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Relationship marketing
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Dienstleistungsqualität
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Hofstetter, Joerg S.
Rajaobelina, Lova
Brannan, Ross
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Brun, Isabelle
1
Chandler, Jennifer D.
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Dahlstrom, Robert
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Esterik-Plasmeijer, Pauline W. J. van
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Gruen, Thomas W.
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Gummesson, Evert
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Heinonen, Kristina
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Houjeir, Roudaina
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Kimasheva, Maria
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Krebs, Alexander
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Line, Ricard
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Mele, Cristina
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Journal of business market management : jbm
The international journal of bank marketing : IJBM
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
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ECONIS (ZBW)
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Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
2
The relationship marketing view of the customer and the service dominant logic perspective
Gruen, Thomas W.
;
Hofstetter, Joerg S.
- In:
Journal of business market management : jbm
4
(
2010
)
4
,
pp. 231-245
Persistent link: https://www.econbiz.de/10008758129
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