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~isPartOf:"Journal of business research : JBR"
~isPartOf:"The journal of services marketing"
~language:"eng"
~language:"zho"
~person:"Daunt, Kate L."
~person:"Seger-Guttmann, Tali"
~person:"Sharma, Piyush"
~subject:"Auslandsverlagerung"
~subject:"Consumer behaviour"
~subject:"Hong Kong"
~subject:"Interkulturelles Management"
~subject:"Unternehmensdienstleistung"
~type_genre:"Article in journal"
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Auslandsverlagerung
Consumer behaviour
Hong Kong
Interkulturelles Management
Unternehmensdienstleistung
Konsumentenverhalten
22
Dienstleistungsqualität
14
Service quality
14
Customer satisfaction
12
Kundenzufriedenheit
12
Lieferantenmanagement
9
Supplier relationship management
9
Innovation
8
Firm performance
7
Unternehmenserfolg
7
B-to-B-Marketing
6
Beziehungsmarketing
6
Business-to-business marketing
6
Relationship marketing
6
Innovation management
5
Innovationsmanagement
5
Multinationales Unternehmen
5
Transnational corporation
5
China
4
Cross-cultural management
4
Emerging economies
4
Globalisierung
4
Globalization
4
India
4
Indien
4
Marketing management
4
Marketingmanagement
4
Schwellenländer
4
Cross-cultural competence
3
Customer service
3
Dienstleistung
3
Dienstleistungssektor
3
Einzelhandel
3
Financial services
3
Finanzdienstleistung
3
Gender
3
Geschlecht
3
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Undetermined
13
Type of publication
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Article
26
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
27
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
Chinese
Author
All
Daunt, Kate L.
Seger-Guttmann, Tali
Sharma, Piyush
Laroche, Michel
27
Ko, Eunju
22
Cleveland, Mark
17
Mattila, Anna S.
15
Diamantopoulos, Adamantios
14
Valette-Florence, Pierre
14
Bartikowski, Boris
12
Richard, Marie-Odile
12
Beatty, Sharon E.
11
Filieri, Raffaele
11
Seo, Yuri
11
Septianto, Felix
11
Teng, Lefa
11
Balaji, M. S.
10
Dwivedi, Yogesh Kumar
10
Chebat, Jean-Charles
9
Kukar-Kinney, Monika
9
Oghazi, Pejvak
9
Parida, Vinit
9
Shukla, Paurav
9
Veloutsou, Cleopatra
9
Choi, Jeonghye
8
Das, Gopal
8
Merchant, Altaf
8
Pereira, Vijay
8
Roy, Sanjit
8
Walsh, Gianfranco
8
Wong, IpKin Anthony
8
Yang, Zhiyong
8
Arslanagic-Kalajdzic, Maja
7
Geuens, Maggie
7
Gupta, Suraksha
7
Gustafsson, Anders
7
Guzman, Francisco
7
Kim, Kyung Hoon
7
Klaus, Philipp
7
Liu, Martin J.
7
Martin, Drew
7
McLean, Graeme J.
7
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Published in...
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Journal of business research : JBR
The journal of services marketing
Journal of retailing and consumer services
9
European journal of marketing : EJM
5
Marketing intelligence & planning
5
Journal of international consumer marketing
3
Journal of marketing management : MM
3
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
2
European journal of marketing
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of business ethics : JBE
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of euromarketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of retailing
1
Journal of service management
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
Psychology & marketing
1
Services marketing quarterly
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
27
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1
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10
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27
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date (oldest first)
1
Flirting in service encounters : does the server's sex matter?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 549-562
Persistent link: https://www.econbiz.de/10014276930
Saved in:
2
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
3
Contextual differences in the moderating effects of price consciousness and social desirability in pay-what-you-want (PWYW) pricing
Rabbanee, Fazlul K.
;
Roy, Rajat
;
Sharma, Piyush
- In:
Journal of business research : JBR
141
(
2022
),
pp. 13-25
Persistent link: https://www.econbiz.de/10013168029
Saved in:
4
Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies
Chan, Kimmy Wa
;
Gong, Taeshik
;
Sharma, Piyush
;
Chu, Candace
- In:
Journal of business research : JBR
150
(
2022
),
pp. 297-310
Persistent link: https://www.econbiz.de/10013365716
Saved in:
5
Role of HRM in knowledge integration : towards a conceptual framework
Malik, Ashish
;
Froese, Fabian Jintae
;
Sharma, Piyush
- In:
Journal of business research : JBR
109
(
2020
),
pp. 524-535
Persistent link: https://www.econbiz.de/10012238113
Saved in:
6
When in Rome! : complaint contagion effect in multi-actor service ecosystems
Chen, Ke
;
Chen, Jianxun
;
Zhan, Wu
;
Sharma, Piyush
- In:
Journal of business research : JBR
121
(
2020
),
pp. 628-641
Persistent link: https://www.econbiz.de/10012417383
Saved in:
7
Looking beyond traditional measures of advertising impact : using neuroscientific methods to evaluate social marketing messages
Gountas, John
;
Gountas, Sandra
;
Ciorciari, Joseph
; …
- In:
Journal of business research : JBR
105
(
2019
),
pp. 121-135
Persistent link: https://www.econbiz.de/10012128491
Saved in:
8
Challenges and opportunities for marketers in the emerging markets
Sharma, Piyush
;
Luk, Sherriff T. K.
;
Cardinali, Silvio
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 210-216
Persistent link: https://www.econbiz.de/10011855300
Saved in:
9
Managing customer relationships in the emerging markets : guanxi as a driver of Chinese customer loyalty
Lee, Liane W. Y.
;
Tang, Yiming
;
Yip, Leslie S. C.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 356-365
Persistent link: https://www.econbiz.de/10011855359
Saved in:
10
Commentary: vulnerable consumers in service settings
Rosenbaum, Mark
;
Seger-Guttmann, Tali
;
Giraldo, Mario
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 309-312
Persistent link: https://www.econbiz.de/10011742682
Saved in:
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