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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~language:"spa"
~person:"Ko, Yong Jae"
~person:"Mattila, Anna S."
~person:"Moschis, George P."
~person:"Nayga, Rodolfo M."
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Konsumentenverhalten
9
Beziehungsmarketing
4
Dienstleistungsqualität
4
Relationship marketing
4
Service quality
4
Internet marketing
3
Online-Marketing
3
Brand management
2
Competence
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Markenführung
2
Social Web
2
Social web
2
Advertising effects
1
Behaviour
1
Beschwerdemanagement
1
Brand image
1
Branding
1
Cancelation behavior
1
Communal relationships
1
Communication
1
Complaint management
1
Confidence
1
Consumer behavior
1
Consumers
1
Customer satisfaction
1
Cuteness
1
Dienstleistung
1
Dienstleistungssektor
1
Emotion
1
Emotional contagion
1
Engagement
1
Ethics
1
Ethik
1
Exchange relationship
1
Experiment
1
Experimental design
1
Facial expression
1
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Article
9
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Article in journal
Aufsatz in Zeitschrift
9
Language
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English
Spanish
Author
All
Ko, Yong Jae
Mattila, Anna S.
Moschis, George P.
Nayga, Rodolfo M.
Laroche, Michel
27
Ko, Eunju
22
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Valette-Florence, Pierre
14
Bartikowski, Boris
12
Filieri, Raffaele
11
Richard, Marie-Odile
11
Septianto, Felix
11
Teng, Lefa
11
Balaji, M. S.
10
Dwivedi, Yogesh Kumar
10
Seo, Yuri
10
Chebat, Jean-Charles
9
Kukar-Kinney, Monika
9
Shukla, Paurav
9
Veloutsou, Cleopatra
9
Beatty, Sharon E.
8
Choi, Jeonghye
8
Merchant, Altaf
8
Yang, Zhiyong
8
Arslanagic-Kalajdzic, Maja
7
Geuens, Maggie
7
Gupta, Suraksha
7
Kim, Kyung Hoon
7
Liu, Martin J.
7
McLean, Graeme J.
7
Melewar, T. C.
7
Paul, Justin
7
Roy, Rajat
7
Roy, Sanjit
7
Sharma, Piyush
7
Wagner, Udo
7
Aiello, Gaetano
6
Balabanis, George
6
Behl, Abhishek
6
Casaló, Luis V.
6
Christodoulides, George
6
Das, Gopal
6
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Published in...
All
Journal of business research : JBR
International journal of hospitality management
27
Food policy : economics planning and politics of food and agriculture
10
Sport marketing quarterly : preferred journal of the Sport Marketing Association
8
The journal of services marketing
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
European review of agricultural economics : ERAE
6
Journal of sport management : the official journal of the North American Society of Sport Management
6
Applied economic perspectives and policy
5
Cornell hospitality quarterly : CQ
5
European Sport management quarterly : ESMQ
5
International journal of sports marketing & sponsorship
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of hospitality marketing & management
5
Agricultural economics : the journal of the International Association of Agricultural Economists
4
International journal of contemporary hospitality management
4
Journal of service management
4
Journal of travel and tourism marketing
4
The Cornell hospitality quarterly
4
Agribusiness : an internat. journal
3
Canadian journal of agricultural economics : CJAE
3
International journal of consumer studies
3
International journal of internet marketing and advertising : IJIMA
3
Journal of consumer affairs : official publication of the American Council on Consumer Interests
3
Journal of consumer behaviour : an international research review
3
Journal of financial services marketing : JFSM
3
Journal of marketing theory and practice
3
Journal of the Academy of Marketing Science
3
Sport management review
3
Agricultural and resource economics review : ARER
2
American journal of agricultural economics
2
Asian economic journal : journal of the East Asian Economic Association
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
European review of agricultural economics
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
Journal of behavioral and experimental economics
2
Journal of economic behavior & organization : JEBO
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
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Source
All
ECONIS (ZBW)
9
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1
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9
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9
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1
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
2
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
3
Would you like to add a gratuity? : when explicit requests hamper tipping
Dyussembayeva, Shynar
;
Viglia, Giampaolo
;
Nieto-Garcia, …
- In:
Journal of business research : JBR
139
(
2022
),
pp. 908-917
Persistent link: https://www.econbiz.de/10013194295
Saved in:
4
Aww effect : engaging consumers in "non-cute" prosocial initiatives with cuteness
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of business research : JBR
126
(
2021
),
pp. 209-220
Persistent link: https://www.econbiz.de/10012494247
Saved in:
5
Negative online reviews and consumers' service consumption
Golmohammadi, Alireza
;
Mattila, Anna S.
;
Gauri, Dinesh Kumar
- In:
Journal of business research : JBR
116
(
2020
),
pp. 27-36
Persistent link: https://www.econbiz.de/10012257533
Saved in:
6
Love is in the menu : leveraging healthy restaurant brands with handwritten typeface
Liu, Qing
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
Journal of business research : JBR
98
(
2019
),
pp. 289-298
Persistent link: https://www.econbiz.de/10012007243
Saved in:
7
Circular vs. angular servicescape : "shaping" customer response to a fast service encounter pace
Liu, Qing
;
Bogicevic, Vanja
;
Mattila, Anna S.
- In:
Journal of business research : JBR
89
(
2018
),
pp. 47-56
Persistent link: https://www.econbiz.de/10011881579
Saved in:
8
Engagement in sports virtual brand communities
Santos, Manuel Alonso dos
;
Guardia, Francisco Rejón
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 273-279
Persistent link: https://www.econbiz.de/10011881786
Saved in:
9
Effects of message appeal and service type in CSR communication strategies
Andreu, Luisa
;
Casado-Díaz, Ana B.
;
Mattila, Anna S.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1488-1495
Persistent link: https://www.econbiz.de/10011297912
Saved in:
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