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~isPartOf:"Journal of business research : JBR"
~language:"eng"
~person:"Balaji, M. S."
~person:"Dennis, Charles"
~subject:"Consumer behaviour"
~subject:"Volatility"
~type_genre:"Article in journal"
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Consumer behaviour
Volatility
Konsumentenverhalten
16
Brand management
8
Markenführung
8
Beziehungsmarketing
7
Relationship marketing
7
Brand image
6
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Markenimage
6
Service quality
6
Corporate reputation
5
Firmenimage
5
Satisfaction
4
Viral marketing
4
Virales Marketing
4
Website
4
Advertising effects
3
Beschwerdemanagement
3
Complaint management
3
Confidence
3
Einzelhandel
3
Retail trade
3
Vertrauen
3
Werbewirkung
3
Affective trust
2
Brand
2
Cognitive trust
2
Credibility
2
Glaubwürdigkeit
2
Higher education institution
2
Hochschule
2
Innovation adoption
2
Innovationsakzeptanz
2
Internet marketing
2
Markenartikel
2
Online retailing
2
Online-Handel
2
Online-Marketing
2
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Online availability
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Undetermined
13
Type of publication
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Article
16
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
16
Language
All
English
Author
All
Balaji, M. S.
Dennis, Charles
Laroche, Michel
27
Ko, Eunju
22
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Valette-Florence, Pierre
14
Bartikowski, Boris
12
Filieri, Raffaele
11
Richard, Marie-Odile
11
Septianto, Felix
11
Teng, Lefa
11
Dwivedi, Yogesh Kumar
10
Seo, Yuri
10
Chebat, Jean-Charles
9
Kukar-Kinney, Monika
9
Shukla, Paurav
9
Veloutsou, Cleopatra
9
Beatty, Sharon E.
8
Choi, Jeonghye
8
Mattila, Anna S.
8
Merchant, Altaf
8
Yang, Zhiyong
8
Arslanagic-Kalajdzic, Maja
7
Geuens, Maggie
7
Gupta, Suraksha
7
Kim, Kyung Hoon
7
Liu, Martin J.
7
McLean, Graeme J.
7
Melewar, T. C.
7
Oghazi, Pejvak
7
Paul, Justin
7
Roy, Rajat
7
Roy, Sanjit
7
Sharma, Piyush
7
Wagner, Udo
7
Aiello, Gaetano
6
Balabanis, George
6
Behl, Abhishek
6
Casaló, Luis V.
6
Christodoulides, George
6
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Published in...
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Journal of business research : JBR
Journal of retailing and consumer services
7
European journal of marketing : EJM
3
Journal of marketing management : MM
3
British journal of management
2
International journal of hospitality management
2
Journal of strategic marketing
2
Psychology & marketing
2
Technological forecasting & social change : an international journal
2
The international journal of business science & applied management : IJBSAM
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Corporate reputation review
1
European business review
1
European journal of marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of retail & distribution management
1
International studies of management and organization
1
Journal of consumer behaviour : an international research review
1
Journal of customer behaviour
1
Journal of international marketing
1
Journal of internet commerce
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing
1
Service business
1
The IUP journal of brand management : IJBRM
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
The marketing review
1
The service industries journal
1
Tourism management perspectives : TMP
1
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Source
All
ECONIS (ZBW)
16
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1
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10
of
16
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date (newest first)
date (oldest first)
1
Causal complexity of sustainable consumption : unveiling the equifinal causes of purchase intentions of plant-based meat alternatives
Bhattacharyya, Jishnu
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013534237
Saved in:
2
Effectiveness of product recommendation framing on online retail platforms
Zhang, Junhui
;
Balaji, M. S.
;
Luo, Jun
;
Jha, Subhash
- In:
Journal of business research : JBR
153
(
2022
),
pp. 185-197
Persistent link: https://www.econbiz.de/10013534007
Saved in:
3
Nanoinfluencer marketing : how message features affect credibility and behavioral intentions
Balaji, M. S.
;
Jiang, Yangyang
;
Jha, Subhash
- In:
Journal of business research : JBR
136
(
2021
),
pp. 293-304
Persistent link: https://www.econbiz.de/10012663205
Saved in:
4
Recover from a service failure : the differential effects of brand betrayal and brand disappointment on an exclusive brand offering
Teck Ming Tan
;
Balaji, M. S.
;
Oikarinen, Eeva-Liisa
; …
- In:
Journal of business research : JBR
123
(
2021
),
pp. 126-139
Persistent link: https://www.econbiz.de/10012430477
Saved in:
5
Competing during a pandemic? : retailers’ ups and downs during the COVID-19 outbreak
Pantano, Eleonora
;
Pizzi, Gabriele
;
Scarpi, Daniele
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 209-213
Persistent link: https://www.econbiz.de/10012257570
Saved in:
6
The "right-to-refuse-service" paradox : other customers' perception of discretionary service denial
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
;
Balaji, M. S.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 686-695
Persistent link: https://www.econbiz.de/10012417387
Saved in:
7
Cues adopted by consumers in examining corporate website favorability : an empirical study of financial institutions in the UK and Russia
Ageeva, Elena
;
Melewar, T. C.
;
Foroudi, Pantea
;
Dennis, …
- In:
Journal of business research : JBR
98
(
2019
),
pp. 15-32
Persistent link: https://www.econbiz.de/10012007156
Saved in:
8
Are cynical customers satisfied differently? : role of negative inferred motive and customer participation in service recovery
Balaji, M. S.
;
Jha, Subhash
;
Sengupta, Aditi Sarkar
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011855231
Saved in:
9
Customer engagement behavior in individualistic and collectivistic markets
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 281-290
Persistent link: https://www.econbiz.de/10011855333
Saved in:
10
Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
Saved in:
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