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~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"E-commerce"
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Search: subject:"Verbraucherzufriedenheit"
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E-commerce
Customer satisfaction
26
Kundenzufriedenheit
26
Consumer behaviour
20
Konsumentenverhalten
20
Electronic Commerce
14
Online retailing
14
Online-Handel
14
Dienstleistungsqualität
13
Service quality
13
Beziehungsmarketing
12
Relationship marketing
12
Internet marketing
5
Online-Marketing
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Website
4
Customer Satisfaction
3
Data protection
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Datenschutz
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E-Loyalty
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E-Satisfaction
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E-Service Quality
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E-Trust
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Einzelhandel
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Internet
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Loyalty
3
Retail trade
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Viral marketing
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Virales Marketing
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Brand image
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China
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Confidence
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Customer Experience
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Customer Loyalty
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E-Commerce
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Electronic Banking
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Electronic banking
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Innovation adoption
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Innovationsakzeptanz
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Lieferantenmanagement
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Akroush, Mamoun N.
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Al Mdanat, Metri Fayez
1
Behl, Abhishek
1
Deng, Xiangming
1
Ganguli, Shirshendu
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Gao, Han
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Getele, Gutama Kusse
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Gopalakrishna B. V.
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Goutam, Doddahulugappa
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Gupta, Shivam
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Hadda, Ola J.
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Jean, Arrive Tsitaire
1
Jones, Kiku
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Juárez-Lóopez, Berenice
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Kamthan, Pankaj
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Lei, Shen
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Leonard, Lori N. K.
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Li, Dandan
1
Luo, Chu
1
Mahadin, Bushra K.
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Mpinganjira, Mercy
1
Nayak, Sushma
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Pei, Yilei
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Peng, Minjing
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Qin, Yanwei
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Ruiz-Santoyo, Grace Aileen
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Samawi, Ghazi A.
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Su, Yong
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Tang, Chenxin
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Xu, Hongjiang
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Xue, Wanxin
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Yanyan, Wu
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Yong-zhi, Qi
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
46
International journal of electronic marketing and retailing : IJEMR
17
Journal of internet commerce
17
International journal of electronic customer relationship management : IJECRM
16
International journal of business information systems : IJBIS
13
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
8
Information systems and e-business management : ISeB
8
International journal of hospitality management
8
International journal of retail and distribution management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
International journal of electronic business
5
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
Journal of customer behaviour
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The TQM journal : the international review of organizational improvement
5
Administrative Sciences : open access journal
4
African journal of science, technology, innovation and development : AJSTID
4
Electronic commerce research
4
Global business and finance review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of internet marketing and advertising : IJIMA
4
International journal of services and operations management : IJSOM
4
International journal of services technology and management
4
International journal of services technology and management : IJSTM
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of electronic commerce research : JECR
4
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ECONIS (ZBW)
14
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1
Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.
;
Zuriekat, Majey I.
;
Mahadin, Bushra K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
Saved in:
2
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
3
Special issue on role of gamification in e-commerce for customer engagement
Behl, Abhishek
(
ed.
);
Gupta, Shivam
(
ed.
);
Nayak, Sushma
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292149
Saved in:
4
Factors that influence consumer loyalty of services acquired via the internet in Mexico
Juárez-Lóopez, Berenice
;
Ruiz-Santoyo, Grace Aileen
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 16-29
Persistent link: https://www.econbiz.de/10012133069
Saved in:
5
Empirical analysis of factors influencing consumers' satisfaction in online shopping agricultural products in China
Yanyan, Wu
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
3
,
pp. 64-77
Persistent link: https://www.econbiz.de/10011886326
Saved in:
6
Impact of business process re-engineering (BPR) implementation on customer satisfaction in e-commerce companies
Getele, Gutama Kusse
;
Jean, Arrive Tsitaire
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 41-52
Persistent link: https://www.econbiz.de/10011941240
Saved in:
7
Modified importance-performance analysis of e-service quality
Luo, Chu
;
Lei, Shen
;
Gao, Han
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
1
,
pp. 84-95
Persistent link: https://www.econbiz.de/10011654819
Saved in:
8
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
9
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
10
Online store loyalty : an investigation of drivers and outcomes
Mpinganjira, Mercy
- In:
Journal of electronic commerce in organizations : the …
13
(
2015
)
4
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011446139
Saved in:
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