Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Doddahulugappa Goutam, Gopalakrishna B.V., Shirshendu Ganguli
| Year of publication: |
2021
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|---|---|
| Authors: | Goutam, Doddahulugappa ; Gopalakrishna B. V. ; Ganguli, Shirshendu |
| Published in: |
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1539-2937, ZDB-ID 2270169-2. - Vol. 19.2021, 1, p. 1-23
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| Subject: | Business to Consumer E-Commerce | E-Commitment | E-Loyalty | E-Satisfaction | E-Service Quality | E-Trust | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Schwellenländer | Emerging economies |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.4018/JECO.2021010101 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012494922