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~isPartOf:"Journal of global marketing"
~subject:"Interkulturelles Management"
~subject:"customer satisfaction"
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Search: "Dienstleistungsqualität"
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Interkulturelles Management
customer satisfaction
Dienstleistungsqualität
15
Service quality
15
Customer satisfaction
10
Kundenzufriedenheit
10
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Relationship marketing
6
Beschwerdemanagement
4
Complaint management
4
India
4
Indien
4
Confidence
2
Customer integration
2
Dienstleistungsmarketing
2
Emotion
2
Factor analysis
2
Faktorenanalyse
2
Kundenintegration
2
Mobile communications
2
Mobilkommunikation
2
Online retailing
2
Online-Handel
2
Services marketing
2
Taiwan
2
USA
2
United States
2
Vertrauen
2
correlation analysis
2
customer loyalty
2
exploratory factor analysis
2
service convenience
2
Arbeitsverhalten
1
Auslandsverlagerung
1
Bank
1
Call centre
1
Callcenter
1
Caribbean countries
1
Caribbean culture
1
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English
3
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Barry, James M.
1
Doney, Patricia M.
1
Kaura, Vinita
1
Rather, Raouf Ahmad
1
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Journal of global marketing
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
25
International journal of services and operations management
15
Cogent business & management
14
International journal of productivity and quality management : IJPQM
14
The service industries journal
13
Total quality management & business excellence
13
International journal of services, economics and management
12
Journal of hospitality marketing & management
12
International journal of electronic marketing and retailing : IJEMR
10
Services marketing quarterly
10
Journal of service research : JSR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
International journal of business excellence : IJBEX
6
International journal of business information systems : IJBIS
6
International journal of electronic customer relationship management : IJECRM
6
International journal of services and operations management : IJSOM
6
Journal for global business advancement : JGBA
6
Journal of Contemporary Issues in Business and Government
6
Quality management journal : QMJ
6
Administrative Sciences : open access journal
5
Global business review
5
International journal of business and globalisation : IJBG
5
International journal of hospitality management
5
Journal of travel and tourism marketing
5
Nepalese journal of finance : a publication of Uniglobe College
5
The international review of retail, distribution and consumer research
5
The journal of services marketing
5
International journal of business excellence
4
International journal of business innovation and research : IJBIR
4
International journal of financial services management : IJFSM
4
International journal of services technology and management
4
Journal of business economics and management
4
Journal of industrial engineering and management : JIEM
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Journal of strategic marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Human systems management : HSM
3
International journal of Indian culture and business management : IJICBM
3
International journal of applied management science
3
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ECONIS (ZBW)
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1
Consequences of consumer engagement in service marketing : an empirical exploration
Rather, Raouf Ahmad
- In:
Journal of global marketing
32
(
2019
)
2
,
pp. 116-135
Persistent link: https://www.econbiz.de/10012201015
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2
Service convenience, customer satisfaction, and customer loyalty : study of Indian commercial banks
Kaura, Vinita
- In:
Journal of global marketing
26
(
2013
)
1
,
pp. 18-27
Persistent link: https://www.econbiz.de/10009777265
Saved in:
3
Cross-cultural examination of relationship quality
Barry, James M.
;
Doney, Patricia M.
- In:
Journal of global marketing
24
(
2011
)
4
,
pp. 305-323
Persistent link: https://www.econbiz.de/10009377180
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