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~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"NBER working paper series"
~subject:"Dienstleistungsqualität"
~subject:"Retail trade"
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Search: subject_exact:"Consumer+behaviour"
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Dienstleistungsqualität
Retail trade
Consumer behaviour
2,623
Konsumentenverhalten
2,622
Beziehungsmarketing
495
Relationship marketing
495
Einzelhandel
484
Online retailing
362
Online-Handel
362
Customer satisfaction
345
Kundenzufriedenheit
345
Brand management
304
Markenführung
304
Brand image
254
Markenimage
254
Service quality
253
Social Web
196
Social web
196
Brand
174
Markenartikel
171
E-commerce
168
Electronic Commerce
167
Internet marketing
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Online-Marketing
165
Emotion
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Theorie
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USA
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United States
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Viral marketing
117
Virales Marketing
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Confidence
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Food retailing
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Lebensmitteleinzelhandel
106
Luxury goods
95
Luxusgüter
95
Advertising effects
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84
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Pantano, Eleonora
9
Prentice, Catherine
9
Gázquez-Abad, Juan Carlos
7
Sands, Sean
7
Jebarajakirthy, Charles
6
Klaus, Philipp
6
Lombart, Cindy
6
Mortimer, Gary
6
Quach, Sara
6
Das, Gopal
5
Louis, Didier
5
Martínez-López, Francisco J.
5
Park, Jungkun
5
Rosenbaum, Mark S.
5
Borges, Adilson
4
Elms, Jonathan
4
Fazal-e-Hasan, Syed
4
Grimmer, Louise
4
Hollebeek, Linda D.
4
Ieva, Marco
4
Ladhari, Riadh
4
Loureiro, Sandra Maria Correia
4
Lunardo, Renaud
4
Paul, Justin
4
Rokonuzzaman, Md
4
Russell-Bennett, Rebekah
4
Söderlund, Magnus
4
Zielke, Stephan
4
Ainsworth, Jeremy
3
Babin, Barry J.
3
Baier, Daniel
3
Becerra, Enrique P.
3
Burt, Steven
3
Cheah, Jun-Hwa
3
Dennis, Charles
3
Dwivedi, Yogesh Kumar
3
Ferraro, Carla
3
Frasquet Deltoro, Marta
3
Fuentes, Christian
3
Grimmer, Martin
3
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National Bureau of Economic Research
6
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of retailing and consumer services
NBER working paper series
Journal of business research : JBR
214
International journal of hospitality management
193
Journal of retailing
142
International journal of retail & distribution management
128
The journal of services marketing
114
The international review of retail, distribution and consumer research
105
Journal of hospitality marketing & management
77
International journal of contemporary hospitality management
76
International journal of retail and distribution management
75
The service industries journal
71
Services marketing quarterly
69
Journal of travel and tourism marketing
66
Cogent business & management
55
Psychology & marketing
54
International journal of electronic marketing and retailing : IJEMR
51
European journal of marketing : EJM
48
Asia Pacific journal of marketing and logistics
47
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of the Academy of Marketing Science
39
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
Service business
38
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Marketing intelligence & planning
36
Journal of service management
35
Journal of marketing
33
Tourism management : research, policies, practice
33
European journal of operational research : EJOR
32
International journal of consumer studies
31
Journal of strategic marketing
31
The international journal of bank marketing : IJBM
31
International journal of quality and service sciences
30
Technological forecasting & social change : an international journal
29
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
28
Journal of air transport management
27
International journal of services and operations management
26
International journal of services, economics and management
26
Journal of internet commerce
26
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ECONIS (ZBW)
680
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Applying the triple coherence line to in-store marketing plans to increase private label market share
Garrido-Morgado, Álvaro
;
González-Benito, Óscar
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462202
Saved in:
3
What drives consumers to use local online retail platforms? : the influence of non-place-specific and place-specific motives
Hagen, Daphne
;
Spierings, Bas
;
Weltevreden, Jesse
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462227
Saved in:
4
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
5
Learning to be consumers of "smart" retail channels : the baby boomer experience
Robichaud, Zachary
;
Yu, Hong
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
4
,
pp. 536-560
Persistent link: https://www.econbiz.de/10014369366
Saved in:
6
Diet or lifestyle : Consumer purchase behavior of vegan retailing. A qualitative assessment
Habib, Muhammad Danish
;
Alghamdi, Aseel
;
Sharma, Veenu
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460817
Saved in:
7
Analyzing consumer expectations and experiences of Augmented Reality (AR) apps in the fashion retail sector
Aslam, Usman
;
Davis, Leon
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014460819
Saved in:
8
SIoT robots and consumer experiences in retail : unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
De Kervenoael, Ronan
;
Schwob, Alexandre
;
Hasan, Md. Rajibul
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460835
Saved in:
9
Enhance understandings of Online Food Delivery's service quality with online reviews
Ma, Bohao
;
Wong, Yiik Diew
;
Teo, Chee Chong
;
Wang, Ziyang
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014460837
Saved in:
10
Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
Xie, Yuguang
;
Liang, Changyong
;
Zhou, Peiyu
;
Jiang, Li
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014460852
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