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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of retailing"
~language:"eng"
~person:"Assaf, A. Georges"
~person:"Law, Rob"
~person:"Verhoef, Peter C."
~subject:"Relationship marketing"
~subject:"Tourism industry"
~type_genre:"Article in journal"
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Relationship marketing
Tourism industry
Consumer behaviour
9
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9
Bayes-Statistik
4
Bayesian inference
4
Beziehungsmarketing
4
Australia
3
Australien
3
Brand management
3
Customer satisfaction
3
E-commerce
3
Einzelhandel
3
Electronic Commerce
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Gastgewerbe
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Hospitality industry
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Hotel industry
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Hotellerie
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Kundenzufriedenheit
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Markenführung
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Online retailing
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Online-Handel
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Retail trade
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Assaf, A. Georges
Law, Rob
Verhoef, Peter C.
Grewal, Dhruv
9
Mattila, Anna S.
7
Kim, Eojina
5
Noble, Stephanie M.
5
So, Kevin Kam Fung
5
Li, Xiang
4
Line, Nathaniel D.
4
Tanford, Sarah
4
Tang, Liang
4
Christofi, Michael
3
Cronin, J. J.
3
Evanschitzky, Heiner
3
Gao, Yixing
3
Han, Heesup
3
Hanks, Lydia
3
Kim, Woo Gon
3
Lemon, Katherine N.
3
Miao, Li
3
Neslin, Scott A.
3
Nordfält, Jens
3
Pauwels, Koen
3
Raab, Carola
3
Roggeveen, Anne L.
3
Ruyter, Ko de
3
Vrontis, Demetris
3
Walters, Gabby
3
Wu, Luorong
3
Albrecht, Julia N.
2
Andreu, Luisa
2
Back, Ki-Joon
2
Baker, Melissa A.
2
Becken, Susanne
2
Biswas, Dipayan
2
Blut, Markus
2
Calantone, Roger J.
2
Chen, Jialie
2
Chi, Christina Geng-qing
2
Filep, Sebastian
2
Fu, Xiaoxiao
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of retailing
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Tourism management : research, policies, practice
5
Journal of marketing
3
Journal of service research : JSR
3
Journal of the Academy of Marketing Science
3
Tourism economics : the business and finance of tourism and recreation
3
International journal of hospitality management
2
Journal of retailing and consumer services
2
Annals of tourism research empirical insights
1
European management journal
1
Foundations and trends in marketing : FTMKT
1
International journal of contemporary hospitality management
1
Journal of air transport management
1
Journal of business research : JBR
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of travel and tourism marketing
1
MSI reports : working paper series
1
Marketing : journal of research and management
1
Marketing letters : a journal of research in marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Universia business review : UBR
1
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ECONIS (ZBW)
6
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6
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1
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
2
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
3
A coauthorship network analysis of tourism and hospitality research collaboration
Ye, Qiang
;
Li, Tong
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 51-76
Persistent link: https://www.econbiz.de/10009772551
Saved in:
4
Towards a further understanding of the antecedents of retailer new product adoption
Everdingen, Yvonne Maria van
;
Sloot, Laurens M.
; …
- In:
Journal of retailing
87
(
2011
)
4
,
pp. 579-597
Persistent link: https://www.econbiz.de/10009423181
Saved in:
5
Customer experience creation : determinants, dynamics and management strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10003834491
Saved in:
6
Understanding brand and dealer retention in the new car market: the moderating role of brand tier
Verhoef, Peter C.
;
Langerak, Fred
;
Donkers, Bas
- In:
Journal of retailing
83
(
2007
)
1
,
pp. 97-113
Persistent link: https://www.econbiz.de/10003438286
Saved in:
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