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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Restaurant industry"
~subject:"Tourismuswirtschaft"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Restaurant industry
Tourismuswirtschaft
Customer satisfaction
246
Kundenzufriedenheit
246
Consumer behaviour
130
Konsumentenverhalten
130
Dienstleistungsqualität
127
Service quality
127
Beziehungsmarketing
93
Relationship marketing
93
Holiday behaviour
90
Urlaubsverhalten
90
Hotel industry
51
Hotellerie
51
Tourism
51
Tourismus
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satisfaction
47
Tourism marketing
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Tourismusmarketing
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Tourism industry
42
Destination management
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Destinationsmanagement
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Gastronomie
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Brand image
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Markenimage
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Emotion
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China
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International tourism
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Internationaler Tourismus
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Viral marketing
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Virales Marketing
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customer satisfaction
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loyalty
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Brand management
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Markenführung
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Airline
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Fluggesellschaft
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Han, Heesup
5
Hsu, Maxwell K.
3
Kim, Wansoo
3
Mathe, Kimberly
3
Ryu, Kisang
3
Su, LuJun
3
Kim, Eojina
2
Mattila, Anna S.
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Scott-Halsell, Sheila
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Tang, Liang
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Agyeiwaah, Elizabeth
1
Al-Ansi, Amr
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Baum, Tom
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Bi, Nan
1
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Bogicevic, Vanja
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Bonnefoy-Claudet, Lydie
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Boo, Soyoung
1
Breiter Terry, Deborah
1
Brewster, Zachary W.
1
Bujisic, Milos
1
Busser, James A.
1
Castañeda, J. Alberto
1
Cha, Kyungsoo
1
Chan, Andrew
1
Chang, Jui Chi
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Chang, Kuo-Chien
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Chen, Xiaohong
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Cheng, Yi-Sung
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Chi, Xiaoting
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Chiang, Lanlung
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Cho, Sun-bai
1
Choi, Sooyoung
1
Choi, Youngsoo
1
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Dekhili, Sihem
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of travel and tourism marketing
International journal of hospitality management
100
Journal of hospitality marketing & management
40
International journal of contemporary hospitality management
34
Tourism management : research, policies, practice
33
Tourism management perspectives : TMP
32
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
28
Journal of retailing and consumer services
15
Tourism analysis : an interdisciplinary tourism & hospitality journal
12
Cogent business & management
11
Journal of business research : JBR
11
Journal of hospitality and tourism insights
11
The service industries journal
11
Journal of destination marketing & management
10
Tourism and hospitality research : THR
10
Journal of vacation marketing
9
Quality management journal : QMJ
9
Tourism review
9
Journal of vacation marketing : an international journal
7
Service business
7
The TQM journal : the international review of organizational improvement
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Administrative Sciences : open access journal
6
Asia Pacific journal of marketing and logistics
6
Journal of Asian finance, economics and business : JAFEB
6
The Cornell hospitality quarterly
6
Enlightening tourism : ET ; a pathmaking journal
5
International journal of services, economics and management
5
Inventi impact: service sector
5
Journal of Islamic marketing
5
The journal of applied business research
5
The journal of services marketing
5
Tourism and hospitality research : the surrey quarterly review
5
International journal of business excellence : IJBEX
4
International journal of leisure and tourism marketing : IJLTM
4
International journal of productivity and quality management : IJPQM
4
International journal of quality & reliability management
4
Journal of open innovation : technology, market, and complexity
4
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
4
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ECONIS (ZBW)
67
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1
What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Shahhosseini, Mansour
;
Nasr, Arash Khalili
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 472-490
Persistent link: https://www.econbiz.de/10014513662
Saved in:
2
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
3
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Yeong, Wai Mun
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
4
Unveiling the mediating effects of destination gender on tourist loyalty
Ren, Wengu
;
Pan, Li
- In:
Journal of travel and tourism marketing
41
(
2024
)
5
,
pp. 705-725
Persistent link: https://www.econbiz.de/10014566286
Saved in:
5
Tourists' approach or avoidance reaction to crowding in wellness tourism
Xu, Feng
;
Zhan, Cuijing
;
Li, Jie
;
Li, Shuaishuai
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 880-900
Persistent link: https://www.econbiz.de/10014566349
Saved in:
6
Tourist perceived value, tourist satisfaction, and life satisfaction : evidence from Chinese Buddhist temple tours
Yu, Yanghang
;
Lang, Mei
;
Zhao, Yuanyuan
;
Liu, Wenjun
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 133-152
Persistent link: https://www.econbiz.de/10014229982
Saved in:
7
Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.
;
Heffner, Allen V.
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 291-302
Persistent link: https://www.econbiz.de/10014230014
Saved in:
8
The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
9
The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina
;
Nicolau, Juan L.
;
Tang, Liang
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
Saved in:
10
Emerging rural tourism in China's current tourism industry and tourist behaviors : the case of Anji County
Chi, Xiaoting
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10012440371
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