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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of service research"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Evanschitzky, Heiner"
~person:"Fu, Xiaoxiao"
~person:"Houston, Mark B."
~person:"Kozak, Metin"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~subject:"United States"
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Search: "Customer relationship management"
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United States
Beziehungsmarketing
36
Relationship marketing
36
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
14
Kundenzufriedenheit
14
Dienstleistungsqualität
8
Service quality
8
Kundenbindungsprogramm
6
Loyalty program
6
loyalty
5
Einzelhandel
4
Hotel industry
4
Hotellerie
4
Perception
4
Retail trade
4
Switching behaviour
4
Wahrnehmung
4
Wechselverhalten
4
B-to-B-Marketing
3
Brand image
3
Business-to-business marketing
3
Customer integration
3
Destination management
3
Destinationsmanagement
3
Holiday behaviour
3
Kundenintegration
3
Lieferantenmanagement
3
Markenimage
3
Meta-Analyse
3
Meta-analysis
3
Supplier relationship management
3
Tourism marketing
3
Tourismusmarketing
3
USA
3
Urlaubsverhalten
3
reward programs
3
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Arbeitszufriedenheit
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Blut, Markus
Brady, Michael K.
Evanschitzky, Heiner
Fu, Xiaoxiao
Houston, Mark B.
Kozak, Metin
Noble, Stephanie M.
Tanford, Sarah
Eggert, Andreas
2
Kumar, V.
2
Ahuvia, Aaron
1
Back, Andrea
1
Back, Ki-joon
1
Bagozzi, Richard P.
1
Bai, Billy
1
Batra, Rajeev
1
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1
Brey, Eric T.
1
Brusco, Michael J.
1
Cappiello, Antonella
1
Cheng, Vincent T. P.
1
Choi, Hye Yoon
1
Cobanoglu, Cihan
1
Corduan, Anja
1
Dant, Rajiv P.
1
Enkel, Ellen
1
Garnefeld, Ina
1
Gopalan, Ram
1
Grewal, Dhruv
1
Güntürkün, Pascal
1
Han, Heesup
1
Haumann, Till
1
Helm, Sabrina V.
1
Huang, Stephen Chi-Tsun
1
Huffman, Lynn
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Hyun, Sunghyup Sean
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Jayachandran, Satish
1
Jin, Naehyun
1
Jin, Naehyun Paul
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Khan, Mahmood A.
1
Kim, Insin
1
Kim, Ji-Hern
1
Kim, Seontaik
1
Kim, Wansoo
1
Krasnikov, Alexander
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Journal of hospitality marketing & management
Journal of marketing
Journal of retailing
Journal of service research
Journal of travel and tourism marketing
SpringerLink / Bücher
Tourism management : research, policies, practice
International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The journal of services marketing
1
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ECONIS (ZBW)
3
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1
Relationship velocity : toward a theory of relationship dynamics
Palmatier, Robert W.
;
Houston, Mark B.
;
Dant, Rajiv P.
; …
- In:
Journal of marketing
77
(
2013
)
1
,
pp. 13-30
Persistent link: https://www.econbiz.de/10009725669
Saved in:
2
Service sweethearting : its antecedents and customer consequences
Brady, Michael K.
;
Voorhees, Clay M.
;
Brusco, Michael J.
- In:
Journal of marketing
76
(
2012
)
2
,
pp. 81-98
Persistent link: https://www.econbiz.de/10009737486
Saved in:
3
Customer equity drivers and future sales
Vogel, Verena
;
Evanschitzky, Heiner
;
Ramaseshan, B.
- In:
Journal of marketing
72
(
2008
)
6
,
pp. 98-108
Persistent link: https://www.econbiz.de/10003782531
Saved in:
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