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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Psychology & marketing"
~person:"Grewal, Dhruv"
~person:"Lusk, Jayson L."
~person:"Wu, Luorong"
~subject:"Consumer behaviour"
~subject:"Service quality"
~subject:"Social Web"
~type_genre:"Article in journal"
~type_genre:"Article"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Service quality
Social Web
Konsumentenverhalten
6
Einzelhandel
3
Ladengestaltung
3
Retail trade
3
Store design
3
Dienstleistungsqualität
2
Beschwerdemanagement
1
COVID-19 pandemic
1
Communication
1
Complaint management
1
Coronavirus
1
Customer satisfaction
1
Emotion
1
Epidemic
1
Epidemie
1
Experiment
1
Holiday behaviour
1
Impact assessment
1
Kommunikation
1
Kundenzufriedenheit
1
Marketing management
1
Marketingmanagement
1
Perceived isolation
1
Perception
1
Psychology of advertising
1
Selbstbedienung
1
Self-service
1
Service technology
1
Technischer Fortschritt
1
Technological change
1
Technologie
1
Technology
1
Urlaubsverhalten
1
Wahrnehmung
1
Werbepsychologie
1
Wirkungsanalyse
1
anthropomorphism
1
compensatory behavior
1
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Undetermined
2
Type of publication
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Article
5
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
Article
Aufsatz in Zeitschrift
6
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
6
Author
All
Grewal, Dhruv
Lusk, Jayson L.
Wu, Luorong
Woodside, Arch G.
10
Lim, Weng Marc
9
Yi, Youjae
9
Han, Heesup
7
Ramkissoon, Haywantee
6
Chan, Eugene Y.
5
Hollebeek, Linda D.
5
Kim, Jungkeun
5
Mattila, Anna S.
5
Prayag, Girish
5
Spence, Charles
5
Bagozzi, Richard P.
4
Baloglu, Seyhmus
4
Bigné Alcañiz, J. Enrique
4
Cobanoglu, Cihan
4
Das, Gopal
4
Ekinci, Yuksel
4
Flavián Blanco, Carlos
4
Herrmann, Andreas
4
Lee, Seonjeong
4
Line, Nathaniel D.
4
Mavondo, Felix
4
Park, Jooyoung
4
Pitt, Leyland F.
4
Rauschnabel, Philipp A.
4
Sauer, Nicola E.
4
Sprott, David E.
4
Sung, Yongjun
4
Tal, Aner
4
Tanford, Sarah
4
Thomas, Veronica L.
4
Zhang, Lu
4
Addis, Michela
3
Albrecht, Carmen-Maria
3
Amar, Moty
3
Arnold, Mark J.
3
Assaker, Guy
3
Bauer, Brittney C.
3
Bodur, H. Onur
3
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Published in...
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Journal of hospitality marketing & management
Psychology & marketing
Journal of retailing
13
International journal of hospitality management
12
American journal of agricultural economics
11
Applied economic perspectives and policy
10
Journal of the Academy of Marketing Science
9
Food policy : economics planning and politics of food and agriculture
7
Journal of marketing
7
Journal of business research : JBR
6
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
5
Journal of consumer research : JCR ; an interdisciplinary bimonthly
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing research
5
European review of agricultural economics : ERAE
4
Journal of agricultural and applied economics
4
Journal of economic behavior & organization : JEBO
4
MSI reports : working paper series
4
Health economics
3
International journal of contemporary hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Agricultural economics : the journal of the International Association of Agricultural Economists
2
Applied economics letters
2
Journal of agricultural and applied economics : JAEE
2
Journal of behavioral and experimental economics
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing research : JMR
2
Journal of service management
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Advances in economic analysis & policy
1
Agricultural and resource economics review : ARER
1
Annual review of resource economics
1
Cornell hospitality quarterly : CQ
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
Economic inquiry : journal of the Western Economic Association International
1
Economics letters
1
Environmental & resource economics : the official journal of the European Association of Environmental and Resource Economists
1
European review of agricultural economics
1
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Source
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ECONIS (ZBW)
6
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1
Healing the pain : does COVID-19 isolation drive intentions to seek travel and hospitality experiences?
Lu, Lu
;
Lee, Lindsey
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 620-639
Persistent link: https://www.econbiz.de/10013327194
Saved in:
2
When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure? : the moderating role of consumer technology self-efficacy and interdependent...
Fan, Alei
;
Wu, Luorong
;
Miao, Li
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 269-290
Persistent link: https://www.econbiz.de/10012256133
Saved in:
3
Store atmospherics : a multisensory perspective
Spence, Charles
;
Puccinelli, Nancy M.
;
Grewal, Dhruv
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 472-488
Persistent link: https://www.econbiz.de/10010382591
Saved in:
4
Retail atmospherics and in-store nonverbal cues : an introduction
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Puccinelli, Nancy M.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 469-471
Persistent link: https://www.econbiz.de/10010382592
Saved in:
5
Special issue: Retail atmospherics and in-store nonverbal cues
Grewal, Dhruv
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010382594
Saved in:
6
Can you trust a customer's expression? : insights into nonverbal communication in the retail context
Puccinelli, Nancy M.
;
Motyka, Scott
;
Grewal, Dhruv
- In:
Psychology & marketing
27
(
2010
)
10
,
pp. 964-988
Persistent link: https://www.econbiz.de/10008903161
Saved in:
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