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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"SpringerLink / Bücher"
~person:"Kim, Mi Ran"
~person:"Ramkissoon, Haywantee"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Relationship marketing
7
Consumer behaviour
6
Konsumentenverhalten
6
Customer satisfaction
4
Kundenzufriedenheit
4
Viral marketing
3
Virales Marketing
3
Brand loyalty
2
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2
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2
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2
Social web
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customer engagement
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hospitality
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positive word-of-mouth
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Bangladesch
1
Bangladesh
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Consumer behavior
1
Customer delight
1
Customer engagement
1
Customer integration
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1
Destination management
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Destinationsmanagement
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Dienstleistungsqualität
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Hospitality industry
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Hotel industry
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Kundenintegration
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Kundenservice
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Kim, Mi Ran
Ramkissoon, Haywantee
Mavondo, Felix
5
Tanford, Sarah
5
Dewnarain, Senika
3
Fink, Klaus-J.
3
Foscht, Thomas
3
Han, Heesup
3
Jin, Naehyun Paul
3
Kumar, V.
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Mattila, Anna S.
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O'Connor, Peter
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Okumus, Fevzi
3
Swoboda, Bernhard
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Belz, Christian
2
Bilgihan, Anil
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Bowden, Jana
2
Bruhn, Manfred
2
Busser, James A.
2
Dangelmaier, Wilhelm
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Dannenberg, Holger
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Ematinger, Reinhard
2
Gebhardt-Seele, Stephan
2
Gil Saura, Irene
2
Goh, Ben
2
Hadwich, Karsten
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Helmke, Stefan
2
Kim, Min-Seong
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Kim, Peter Beomcheol
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Lim, Weng Marc
2
Meier, Andreas
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Piller, Frank T.
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Pompe, Hans-Georg
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Prentice, Catherine
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Qu, Hailin
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Journal of hospitality marketing & management
SpringerLink / Bücher
International journal of contemporary hospitality management
1
International journal of event and festival management
1
Journal of business research : JBR
1
Journal of consumer behaviour
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Research handbooks in tourism
1
The journal of brand management : an international journal
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Tourism management : research, policies, practice
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ECONIS (ZBW)
7
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1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Social
customer
relationship
management
: a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
3
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
4
Social
customer
relationship
management
: An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
5
Antecedents of social capital and its impact on satisfaction and Loyalty
Kim, Mi Ran
;
Cichy, Ronald F.
;
Zhang, Lu
;
Yu, JungHee
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 263-284
Persistent link: https://www.econbiz.de/10012176613
Saved in:
6
Destination marketing and visitor experiences : the development of a conceptual framework
Jiang, Yang Yang
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 653-675
Persistent link: https://www.econbiz.de/10011578892
Saved in:
7
Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Vogt, Christine
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
Saved in:
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