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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Restaurant industry"
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Search: subject_exact:"Consumer Behaviour"
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Restaurant industry
Consumer behaviour
311
Konsumentenverhalten
311
Customer satisfaction
130
Kundenzufriedenheit
130
Dienstleistungsqualität
117
Service quality
117
Beziehungsmarketing
105
Relationship marketing
105
Hotel industry
79
Hotellerie
79
Gastronomie
62
Emotion
40
Viral marketing
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Virales Marketing
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Brand image
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customer loyalty
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customer satisfaction
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Line, Nathaniel D.
4
Jin, Naehyun Paul
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Behnke, Carl
2
Cheng, Ching-Chan
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Ekinci, Yuksel
2
Goh, Ben
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Guéguen, Nicolas
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Camarero Izquierdo, Carmen
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Journal of hospitality marketing & management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of hospitality management
257
International journal of contemporary hospitality management
77
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
52
Journal of hospitality and tourism insights
24
Journal of retailing and consumer services
22
Journal of travel and tourism marketing
13
The Cornell hospitality quarterly
12
Journal of business research : JBR
11
Journal of food products marketing
10
Tourism management : research, policies, practice
10
Asia Pacific journal of marketing and logistics
8
Service business
8
The journal of services marketing
8
The service industries journal
8
Tourism management perspectives : TMP
8
Cogent business & management
7
Food policy : economics planning and politics of food and agriculture
7
Journal of international food & agribusiness marketing
7
Cornell hospitality quarterly : CQ
6
International journal of services, economics and management
6
NBER working paper series
6
Marketing intelligence & planning
5
The TQM journal : the international review of organizational improvement
5
Global business and finance review
4
Journal of Islamic marketing
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
4
Journal of economic behavior & organization : JEBO
4
NBER Working Paper
4
Psychology & marketing
4
Services marketing quarterly
4
Tourism and hospitality research : THR
4
American journal of agricultural economics
3
Applied economics
3
Applied economics letters
3
European journal of management and business economics : EJM&BE
3
European journal of marketing : EJM
3
Faculty & research / Insead : working paper series
3
International business and economics research journal
3
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ECONIS (ZBW)
62
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1
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
2
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers' self-service technology choices
Kim, Minjung
;
Kim, Yejin
;
Lee, Gyumin
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 649-669
Persistent link: https://www.econbiz.de/10014319786
Saved in:
3
Influence of customer personality on perceived attractiveness and similarity in a food service context
Hong, EunPyo
;
Ahn, Jiseon
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 745-766
Persistent link: https://www.econbiz.de/10014319794
Saved in:
4
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
5
More is not always better : determinants of choice overload and satisfaction with customization in fast casual restaurants
Park, Soona
;
Kang, Jiyun
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 205-225
Persistent link: https://www.econbiz.de/10012821093
Saved in:
6
Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels
Chi, Christina G.
;
Ekinci, Yuksel
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 396-412
Persistent link: https://www.econbiz.de/10013177439
Saved in:
7
Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
8
Esthetic dining experience : the relations among aesthetic stimulation, pleasantness, memorable experience, and behavioral intentions
Horng, Jeou-Shyan
;
Hsu, Hsuan
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 419-437
Persistent link: https://www.econbiz.de/10012549264
Saved in:
9
Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
10
Do consumers care about CSR activities of their favorite restaurant brands? : evidence from engagement on social networks
Kim, Min-Seong
;
Stepchenkova, Svetlana
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 305-325
Persistent link: https://www.econbiz.de/10012513774
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