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~isPartOf:"Journal of hospitality marketing & management"
~person:"Goh, Ben"
~person:"Ramkissoon, Haywantee"
~subject:"Beziehungsmarketing"
~subject:"Gender"
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Beziehungsmarketing
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Relationship marketing
7
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3
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3
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customer engagement
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hospitality
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positive word-of-mouth
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Goh, Ben
Ramkissoon, Haywantee
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5
Tanford, Sarah
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Han, Heesup
3
Jin, Naehyun Paul
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Lee, Seonjeong
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Qu, Hailin
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Journal of hospitality marketing & management
International journal of event and festival management
1
Journal of business research : JBR
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Journal of consumer behaviour
1
Research handbooks in tourism
1
Tourism management : research, policies, practice
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1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Social
customer
relationship
management
: a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
3
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
4
Social
customer
relationship
management
: An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
5
Destination marketing and visitor experiences : the development of a conceptual framework
Jiang, Yang Yang
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 653-675
Persistent link: https://www.econbiz.de/10011578892
Saved in:
6
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
Saved in:
7
Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
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