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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Management"
~subject:"text mining"
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Journal of hospitality marketing & management
IEEE transactions on engineering management : EM
10
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6
International journal of business information systems : IJBIS
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1
Effects of robots' appearance on guest service experiences
Bakirtas, Hulya
;
Baser, Senem Hazel
- In:
Journal of hospitality marketing & management
33
(
2024
)
6
,
pp. 831-866
Persistent link: https://www.econbiz.de/10014564244
Saved in:
2
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
3
A decision support system framework to track consumer sentiments in social media
Nave, Marta
;
Rita, Paulo
;
Guerreiro, João Pedro Silva …
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 693-710
Persistent link: https://www.econbiz.de/10011919958
Saved in:
4
Sentiment classification of consumer-generated online reviews using topic modeling
Calheiros, Ana Catarina
;
Moro, Sérgio
;
Rita, Paulo
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 675-693
Persistent link: https://www.econbiz.de/10011783996
Saved in:
5
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
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