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~isPartOf:"Journal of hospitality marketing & management"
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Gastronomie
79
Restaurant industry
79
Consumer behaviour
57
Konsumentenverhalten
57
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
32
Service quality
32
Beziehungsmarketing
22
Relationship marketing
22
USA
12
United States
12
Beschwerdemanagement
9
Complaint management
9
Emotion
9
Brand management
6
Markenführung
6
Willingness to pay
5
Zahlungsbereitschaftsanalyse
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customer loyalty
5
restaurant
5
Brand
4
Brand image
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Dienstleistungsmarketing
4
Markenartikel
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Markenimage
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Services marketing
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Social Web
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Social web
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Taiwan
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consumer behavior
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restaurants
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service failure
4
Advertising effects
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Dienstleistungsmanagement
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Environmental consciousness
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France
3
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Frankreich
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English
79
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Line, Nathaniel D.
4
DiPietro, Robin B.
3
Jin, Naehyun Paul
3
Mattila, Anna S.
3
Behnke, Carl
2
Bilgihan, Anil
2
Bowden, Jana
2
Ekinci, Yuksel
2
Goh, Ben
2
Guéguen, Nicolas
2
Israeli, Aviad
2
Jacob, Céline
2
Kim, Kyungmin
2
Lee, Seoki
2
Lin, Ingrid Y.
2
Prayag, Girish
2
Raab, Carola
2
Yoon, Donghwan
2
Ahn, Jiseon
1
Ahn, Tae-hong
1
Al Ghafri, Wijdan
1
Ali Eliwa, Rasha
1
Almanza, Barbara
1
Almanza, Barbara A.
1
Alonso, Abel Duarte
1
Antun, John M.
1
Antón, Carmen
1
Apaolaza, Vanessa
1
Arendt, Susan W.
1
Asperin, Amelia Estepa
1
Berenger Contrí, Gloria
1
Berezan, Orie
1
Bolden, Edward
1
Boo, Soyoung
1
Boulbry, Gaëlle
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Bufquin, Diego
1
Buhalis, Dimitrios
1
Bustin, Adi
1
Byun, Jaemun
1
Cain, Lisa
1
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Journal of hospitality marketing & management
International journal of hospitality management
480
International journal of contemporary hospitality management
158
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
96
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
33
Journal of retailing and consumer services
31
Journal of hospitality and tourism insights
30
NBER working paper series
29
Tourism economics : the business and finance of tourism and recreation
28
The Cornell hospitality quarterly
26
The service industries journal
25
Working paper / National Bureau of Economic Research, Inc.
25
Journal of business research : JBR
23
Tourism management perspectives : TMP
23
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Journal of revenue and pricing management
17
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Applied economics
13
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : THR
12
Tourism and hospitality research : the surrey quarterly review
12
Cogent business & management
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Global business and finance review
9
Journal of international food & agribusiness marketing
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Services marketing quarterly
9
SpringerLink / Bücher
9
Discussion paper series / IZA
8
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ECONIS (ZBW)
79
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79
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1
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
2
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers' self-service technology choices
Kim, Minjung
;
Kim, Yejin
;
Lee, Gyumin
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 649-669
Persistent link: https://www.econbiz.de/10014319786
Saved in:
3
Influence of customer personality on perceived attractiveness and similarity in a food service context
Hong, EunPyo
;
Ahn, Jiseon
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 745-766
Persistent link: https://www.econbiz.de/10014319794
Saved in:
4
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
5
More is not always better : determinants of choice overload and satisfaction with customization in fast casual restaurants
Park, Soona
;
Kang, Jiyun
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 205-225
Persistent link: https://www.econbiz.de/10012821093
Saved in:
6
Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels
Chi, Christina G.
;
Ekinci, Yuksel
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 396-412
Persistent link: https://www.econbiz.de/10013177439
Saved in:
7
Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
8
Esthetic dining experience : the relations among aesthetic stimulation, pleasantness, memorable experience, and behavioral intentions
Horng, Jeou-Shyan
;
Hsu, Hsuan
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 419-437
Persistent link: https://www.econbiz.de/10012549264
Saved in:
9
Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
10
Do consumers care about CSR activities of their favorite restaurant brands? : evidence from engagement on social networks
Kim, Min-Seong
;
Stepchenkova, Svetlana
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 305-325
Persistent link: https://www.econbiz.de/10012513774
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