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~isPartOf:"Journal of internet commerce"
~isPartOf:"The international review of retail, distribution and consumer research"
~subject:"Customer satisfaction"
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Search: subject_exact:"Mundpropaganda"
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Customer satisfaction
Viral marketing
41
Virales Marketing
41
Consumer behaviour
33
Konsumentenverhalten
33
Internet marketing
21
Online-Marketing
21
Social Web
15
Social web
15
Online retailing
13
Online-Handel
13
Confidence
9
Vertrauen
9
Beziehungsmarketing
8
E-commerce
8
Electronic Commerce
8
Relationship marketing
8
social media
7
Brand image
5
Brand management
5
Kundenzufriedenheit
5
Markenführung
5
Markenimage
5
Credibility
4
Emotion
4
Glaubwürdigkeit
4
Personalisierung
4
Personalization
4
USA
4
United States
4
Website
4
trust
4
Bibliometrics
3
Bibliometrie
3
Cognition
3
Dienstleistungsqualität
3
Einzelhandel
3
Facebook
3
Internet
3
Kognition
3
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English
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Balaji, M. S.
1
Changchit, Chuleeporn
1
Dixit, Saumya
1
Fairhurst, Ann
1
Giese, Joan L.
1
Godek, John
1
Gurel-Atay, Eda
1
Jain, Manu
1
Jolly, Laura
1
Khong Kok Wei
1
Kim, Hye-yŏng
1
Kim, Youn-kyung
1
Klaus, Tim
1
Samuel, Lee Hao Suan
1
Shukla, Amit
1
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Journal of internet commerce
The international review of retail, distribution and consumer research
Journal of retailing and consumer services
39
International journal of hospitality management
24
Journal of business research : JBR
20
Journal of hospitality marketing & management
17
Tourism management : research, policies, practice
16
Journal of travel and tourism marketing
14
International journal of contemporary hospitality management
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
Cogent business & management
10
Psychology & marketing
10
The journal of services marketing
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The TQM journal : the international review of organizational improvement
7
Asia Pacific journal of marketing and logistics
6
Journal of service management
6
Journal of strategic marketing
6
Service business
6
The service industries journal
6
European journal of marketing : EJM
5
International journal of electronic marketing and retailing : IJEMR
5
Services marketing quarterly
5
International journal of leisure and tourism marketing : IJLTM
4
International journal of market research
4
International journal of retail and distribution management
4
International journal of services and operations management
4
Journal of electronic commerce research : JECR
4
Journal of global marketing
4
Journal of marketing communications
4
Journal of marketing management : MM
4
Journal of service research : JSR
4
Managing service quality : MSQ ; an international journal
4
Tourism management perspectives : TMP
4
Capturing, analyzing, and managing word-of-mouth in the digital marketplace
3
Health marketing quarterly
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of internet marketing and advertising : IJIMA
3
International journal of technology marketing : IJTMkt
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of financial services marketing
3
Journal of financial services marketing : JFSM
3
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ECONIS (ZBW)
5
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1
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
2
Determinants and impact of online reviews on product satisfaction
Changchit, Chuleeporn
;
Klaus, Tim
- In:
Journal of internet commerce
19
(
2020
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10012179617
Saved in:
3
An investigation of online shopping experience on trust and behavioral intentions
Samuel, Lee Hao Suan
;
Balaji, M. S.
;
Khong Kok Wei
- In:
Journal of internet commerce
14
(
2015
)
2
,
pp. 233-254
Persistent link: https://www.econbiz.de/10011432424
Saved in:
4
The role of love in satisfied customers' relationships with retailers
Kim, Hye-yŏng
;
Kim, Youn-kyung
;
Jolly, Laura
; …
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 285-296
Persistent link: https://www.econbiz.de/10003996368
Saved in:
5
Retailer evaluation: the crucial link between in-store processes and shopping outcomes
Gurel-Atay, Eda
;
Giese, Joan L.
;
Godek, John
- In:
The international review of retail, distribution and …
20
(
2010
)
3
,
pp. 297-310
Persistent link: https://www.econbiz.de/10003996370
Saved in:
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