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~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Advertising effects"
~subject:"Customer satisfaction"
~subject:"Marketingmanagement"
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Advertising effects
Customer satisfaction
Marketingmanagement
Emotion
117
Consumer behaviour
59
Konsumentenverhalten
59
Kundenzufriedenheit
29
Tourism
21
Tourismus
21
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20
Urlaubsverhalten
20
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19
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Huan, Tzung-cheng
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Journal of marketing management : MM
The service industries journal
Tourism management perspectives : TMP
Journal of business research : JBR
58
International journal of hospitality management
57
Journal of retailing and consumer services
36
Journal of travel and tourism marketing
25
Journal of marketing communications
22
Psychology & marketing
22
Journal of advertising research
20
Journal of hospitality marketing & management
20
The journal of services marketing
19
Tourism management : research, policies, practice
16
International journal of contemporary hospitality management
15
European journal of marketing : EJM
13
International journal of advertising : the quarterly review of marketing communications
12
International journal of advertising : the review of marketing communications
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Journal of advertising : official publication of the American Academy of Advertising
10
Journal of promotion management : JPM
10
Journal of promotion management : innovations in planning and applied research
10
Service business
10
Services marketing quarterly
10
Journal of consumer behaviour : an international research review
9
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
Journal of the Academy of Marketing Science
9
Marketing letters : a journal of research in marketing
9
European journal of marketing
8
Journal of service theory and practice : JSTP
8
Marketing : ZFP ; journal of research and management
8
The journal of product & brand management
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
International review on public and non-profit marketing
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of marketing research : JMR
7
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Cogent business & management
6
Global business review
6
Health marketing quarterly
6
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ECONIS (ZBW)
40
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1
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
2
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
3
Unexpected surprise : emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Mehra, Payal
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014283421
Saved in:
4
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
5
How do tourists with disabilities respond to service failure? : an application of affective events theory
Lee, Bong Koo
;
An, Soyoung
;
Suh, Jungho
- In:
Tourism management perspectives : TMP
38
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012591875
Saved in:
6
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
7
Service encounter failure, negative destination emotion and behavioral intention : an experimental study of taxi service
Xu, Jing
;
Yan, Libo
;
Mak, Connie K. Y.
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209329
Saved in:
8
How emotional response mediates servicescape impact on post consumption outcomes : an application to opera events
Tubillejas-Andrés, Berta
;
Cervera-Taulet, Amparo
; …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012238248
Saved in:
9
Exploring the value co-destruction model for on-line deviant behaviors of hotel customers
Yeh, Shih-Shuo
;
Fotiadis, Anestis K.
;
Chiang, Tai-Ying
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170529
Saved in:
10
Experimental investigation of the impact of a destination promotional video with physiological and self-reported measures
Guerrero-Rodríguez, Rafael
;
Stepchenkova, Svetlana
; …
- In:
Tourism management perspectives : TMP
33
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012170547
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