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~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~subject:"Customer satisfaction"
~subject:"Emotion"
~subject:"Marketingmanagement"
~subject:"Relationship marketing"
~subject:"emotions"
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Customer satisfaction
Emotion
Marketingmanagement
Relationship marketing
emotions
Consumer behaviour
41
Konsumentenverhalten
41
Kundenzufriedenheit
17
Beziehungsmarketing
15
Dienstleistungsqualität
11
Service quality
11
Advertising effects
6
Anthropologie
6
Anthropology
6
Brand management
6
Großbritannien
6
Markenführung
6
United Kingdom
6
Werbewirkung
6
Arbeitspsychologie
5
Arbeitszufriedenheit
5
Job satisfaction
5
Marketing management
5
Organizational psychology
5
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4
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emotional labor
4
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75
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76
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76
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76
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Koenig-Lewis, Nicole
3
Palmer, Adrian
3
Ryu, Kisang
2
Vázquez Casielles, Rodolfo
2
Wang, Edward Shih-tse
2
Addis, Michela
1
Adhikari, Prateek
1
Ahmad-ur-Rehman, Muhammad
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Akgün, Ali E.
1
Alan, Alev Kocak
1
Aleti, Torgeir
1
Ali, Faizan
1
Aliza, Komal
1
Alrawadieh, Zaid
1
Amin, Muslim
1
Anasori, Elham
1
Antonetti, Paolo
1
Arici, Hasan Evrim
1
Arici, Nagihan Cakmakoglu
1
Arnold, Todd J.
1
Aroean, Lukman
1
Back, Ki-Joon
1
Back, Ki-joon
1
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1
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1
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1
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1
Bayighomog, Steven W.
1
Beer, Leon T. de
1
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1
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1
Buzova, Daniela
1
Cervera-Taulet, Amparo
1
Cetin, Gurel
1
Chang, Jui-huang
1
Chang, Shu-chun
1
Chen, Tzy-ling
1
Cho, Sanglee
1
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Journal of marketing management : MM
The service industries journal
Journal of business research : JBR
246
International journal of hospitality management
172
Journal of retailing and consumer services
153
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
91
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
84
Psychology & marketing
84
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
65
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of travel and tourism marketing
55
Journal of business and psychology
54
International journal of contemporary hospitality management
49
Journal of behavioral decision making
49
Journal of vocational behavior
49
Journal of hospitality marketing & management
48
SpringerLink / Bücher
48
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of brand management : an international journal
45
The journal of services marketing
45
Tourism management perspectives : TMP
44
Journal of managerial psychology
42
Journal of marketing research : JMR
41
Human relations
40
Discussion paper series / IZA
39
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Research companion to emotion in organizations
36
Cogent business & management
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
International journal of consumer studies
31
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Source
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ECONIS (ZBW)
76
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76
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1
Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong
;
Song, Hanqun
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
Saved in:
2
Does awe facilitate conformity in tourism consumption? : evidence from China
Yang, Yan
;
Hu, Jing
;
Jing, Fengjie
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 437-455
Persistent link: https://www.econbiz.de/10014551106
Saved in:
3
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
4
How the time-scarcity feature of live-streaming e-commerce affects impulsive buying
Hao, Shuaikang
;
Huang, Ling
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 875-895
Persistent link: https://www.econbiz.de/10014321630
Saved in:
5
Anticipated emotion in planned versus unplanned purchase : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 104-123
Persistent link: https://www.econbiz.de/10013540915
Saved in:
6
Employee mindfulness and creativity : when emotions and national culture matter
Gip, Huy
;
Do The Khoa
;
Guchait, Priyanko
;
Fernando …
- In:
The service industries journal
42
(
2022
)
5/6
,
pp. 383-411
Persistent link: https://www.econbiz.de/10013167433
Saved in:
7
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
8
Emotions in service research : evolutionary analysis and empirical review
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Arici, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 919-947
Persistent link: https://www.econbiz.de/10013362158
Saved in:
9
Mental health of UK hospitality workers : shame, self-criticism and self-reassurance
Kotera, Yasuhiro
;
Adhikari, Prateek
;
Sheffield, David
- In:
The service industries journal
41
(
2021
)
15/16
,
pp. 1076-1096
Persistent link: https://www.econbiz.de/10012695314
Saved in:
10
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
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