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~isPartOf:"Journal of operations management"
~isPartOf:"Operations management research : OMR ; advancing practice through theory"
~isPartOf:"Total quality management & business excellence"
~subject:"Krankenhaus"
~subject:"Prozessmanagement"
~subject:"Structural equation model"
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Krankenhaus
Prozessmanagement
Structural equation model
Quality management
312
Qualitätsmanagement
312
Dienstleistungsqualität
52
Service quality
52
Firm performance
49
Unternehmenserfolg
49
Lean Management
44
Lean management
44
Standardisierung
42
Standardization
42
quality management
36
Product quality
35
Produktqualität
35
Bibliometrics
31
Bibliometrie
31
Industrie
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Manufacturing industries
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Lean Production
30
Lean production
30
Business process management
29
Performance measurement
29
Performance-Messung
29
Lieferkette
27
Supply chain
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Customer satisfaction
25
Kundenzufriedenheit
25
Six Sigma
23
total quality management
21
KMU
19
SME
19
Hospital
18
Innovation
18
ISO 9001
17
Employee suggestion system
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16
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56
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Antony, Jiju
6
Cudney, Elizabeth A.
6
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2
Boyer, Kenneth K.
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Carvalho, André M.
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Carvalho, João Álvaro
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Journal of operations management
Operations management research : OMR ; advancing practice through theory
Total quality management & business excellence
International journal of productivity and quality management : IJPQM
80
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
61
International journal of production research
54
The TQM journal : the international review of organizational improvement
48
International journal of quality & reliability management
47
Quality management journal : QMJ
43
International journal of six sigma and competitive advantage : IJSSCA
39
Business process management journal
28
Health care management review : HCM review
27
Journal of health organization and management
25
International journal of production economics
22
International journal of process management and benchmarking : IJPMB
17
SpringerLink / Bücher
17
International journal of services and operations management
15
Journal of industrial engineering and management : JIEM
14
International journal of business excellence
13
Six Sigma in der Finanzbranche
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Benchmarking : an international journal ; BIJ
9
IEEE transactions on engineering management : EM
9
International journal of quality and service sciences
8
Krankenhausmanagement : Strategien, Konzepte, Methoden
8
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
The international journal of productivity and performance management : IJPPM
8
The international journal of productivity and performance management
7
World class applications of Six Sigma : [real world examples of success]
7
DGQ
6
European journal of industrial engineering : EJIE
6
European research studies
6
International journal of business excellence : IJBEX
6
International journal of business information systems : IJBIS
6
Pocket-Power
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal
5
Europäische Hochschulschriften / 5
5
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ECONIS (ZBW)
56
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11
Integrated management systems and organizational performance : a multidimensional perspective
Barbosa, Anrafel de Souza
;
Silva, Luiz Bueno da
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1469-1507
Persistent link: https://www.econbiz.de/10014320306
Saved in:
12
The application of operational excellence methodologies in logistics : a systematic review and directions for future research
Yaifa Trakulsunti
;
Antony, Jiju
;
Jayaraman, Raja
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10013550196
Saved in:
13
Comparing the VSM and Makigami tools in a transactional office environment : exploratory research from an Italian manufacturing company
Chiarini, Andrea
;
Gabberi, Piero
- In:
Total quality management & business excellence
33
(
2022
)
2
,
pp. 127-145
Persistent link: https://www.econbiz.de/10012821363
Saved in:
14
ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
15
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
Saved in:
16
What determines patient loyalty in health services? : an analysis to assist service quality management
Oliveira, Lucas Ambrósio Bezerra de
;
Albuquerque, …
- In:
Total quality management & business excellence
33
(
2022
)
12
,
pp. 1403-1421
Persistent link: https://www.econbiz.de/10013352681
Saved in:
17
Improving the process of improvement
Snyder, Ken
;
Edgeman, Rick
- In:
Total quality management & business excellence
32
(
2021
)
1
,
pp. 1-4
Persistent link: https://www.econbiz.de/10012423570
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18
Lean, process improvement and customer-focused performance : the moderating effect of perceived organisational context
Assen, Marcel F. van
- In:
Total quality management & business excellence
32
(
2021
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10012423574
Saved in:
19
ISO 9000, activity based costing and organizational performance
Witchulada Vetchagool
;
Augustyn, Marcjanna M.
;
Tayles, Mike
- In:
Total quality management & business excellence
32
(
2021
)
3
,
pp. 265-288
Persistent link: https://www.econbiz.de/10012423584
Saved in:
20
ISO 9001 based quality management systems and organisational performance : a systematic literature review
Sfreddo, Leonardo Stertz
;
Vieira, Guilherme Bergmann Borges
- In:
Total quality management & business excellence
32
(
2021
)
4
,
pp. 389-409
Persistent link: https://www.econbiz.de/10012423592
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