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~isPartOf:"Journal of operations management"
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2
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Akkermans, Henk
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Harvey, Jean
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Journal of operations management
SpringerLink / Bücher
130
The service industries journal
70
The journal of services marketing
58
Journal of service management
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
47
Journal of business research : JBR
47
Journal of service research : JSR
45
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
31
Springer eBook Collection / Business and Economics
29
Research
28
Springer eBook Collection
28
International journal of services technology and management
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
Gabler Edition Wissenschaft
24
International journal of production economics
21
Journal of service research
21
Schriften des Forschungsinstituts Freie Berufe
21
Izvestija Akademii Nauk SSSR
20
Services marketing quarterly
20
Working paper / National Bureau of Economic Research, Inc.
20
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
Schriftenreihe innovatives Dienstleistungsmanagement
19
Journal of retailing and consumer services
18
Politická ekonomie : teorie, modelování, aplikace
18
The journal of business & industrial marketing
18
ifo Dresden berichtet
18
European journal of marketing : EJM
17
European journal of operational research : EJOR
17
Forum Dienstleistungsmanagement
17
International journal of hospitality management
17
Management science : journal of the Institute for Operations Research and the Management Sciences
17
The science of service systems
17
NBER working paper series
16
Handbook of service science ; [Vol. 1]
15
London School of Economics and Political Science - Publications
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ECONIS (ZBW)
8
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1
How information technology automates and augments processes : insights from Artificial-Intelligence-based systems in professional service operations
Spring, Martin
;
Faulconbridge, James R.
;
Sarwar, Atif
- In:
Journal of operations management
68
(
2022
)
6/7
,
pp. 592-618
Persistent link: https://www.econbiz.de/10013466482
Saved in:
2
Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott
;
Santos, Rebecca Pires dos
- In:
Journal of operations management
69
(
2023
)
6
,
pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
Saved in:
3
Contracting outsourced services with collaborative key performance indicators
Akkermans, Henk
;
Oppen, Willem van
;
Wynstra, Finn
; …
- In:
Journal of operations management
65
(
2019
)
1
,
pp. 22-47
Persistent link: https://www.econbiz.de/10012041233
Saved in:
4
Examining the characteristics and managerial challenges of professional services : an empirical study of management consultancy in the travel, tourism, and hospitality sector
Brandon-Jones, Alistair
;
Lewis, Michael
;
Verma, Rohit
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011492297
Saved in:
5
A life-cycle perspective of professionalism in services
Lawrence, Benjamin
;
Zhang, Jie Jennifer
;
Heineke, Janelle
- In:
Journal of operations management
42/43
(
2016
),
pp. 25-38
Persistent link: https://www.econbiz.de/10011492302
Saved in:
6
Professional service supply chains
Harvey, Jean
- In:
Journal of operations management
42/43
(
2016
),
pp. 52-61
Persistent link: https://www.econbiz.de/10011492330
Saved in:
7
Physical distribution service performance and Internet retailer margins : the drop-shipping context
Rabinovich, Elliot
;
Rungtusanatham, Manus
;
Laseter, …
- In:
Journal of operations management
26
(
2008
)
6
,
pp. 767-780
Persistent link: https://www.econbiz.de/10003771806
Saved in:
8
New service development competence in retail banking: construct development and measurement validation
Menor, Larry J.
;
Roth, Aleda V.
- In:
Journal of operations management
25
(
2007
)
4
,
pp. 825-846
Persistent link: https://www.econbiz.de/10003490091
Saved in:
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