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~isPartOf:"Journal of retailing"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Internet marketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Wechselkosten"
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Internet marketing
Konsumentenverhalten
Switching behaviour
12
Wechselverhalten
12
Consumer behaviour
7
Dienstleistungsqualität
4
Service quality
4
Customer satisfaction
3
Kundenzufriedenheit
3
Theorie
3
Theory
3
switching costs
3
Beziehungsmarketing
2
Preismanagement
2
Pricing strategy
2
Relationship marketing
2
Switching costs
2
Agent-based modeling
1
Agentenbasierte Modellierung
1
Asymmetric information
1
Asymmetrische Information
1
Bank
1
Bank lending
1
Bayes-Statistik
1
Bayesian inference
1
Bayesian methods
1
Construal level theory
1
Cost management
1
Credit rating
1
Credit risk
1
Customer relationships
1
Customer retention management
1
Decision under uncertainty
1
Distribution channel
1
Dynamic programming
1
Dynamische Optimierung
1
E-commerce
1
Einzelhandel
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
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Article
7
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7
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7
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English
7
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Blut, Markus
2
Evanschitzky, Heiner
2
Abolfathi, Niloofar
1
Beatty, Sharon E.
1
Brock, Christian
1
Campbell, Dennis W.
1
Chan, Tat
1
Chiang, Jeongwen
1
Cosguner, Koray
1
Frei, Frances
1
Hauser, John R.
1
Liberali, Guilherme
1
Malhotra, Naresh K.
1
Nagengast, Liane
1
Rudolph, Thomas
1
Santamaria, Simone
1
Seetharaman, Seethu
1
Urban, Glen L.
1
Williams, Charles
1
Wirtz, Jochen
1
Xiao, Ping
1
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Journal of retailing
Management science : journal of the Institute for Operations Research and the Management Sciences
Information economics and policy : IEP
8
Journal of business research : JBR
6
Journal of retailing and consumer services
6
CESifo working papers
5
International journal of industrial organization
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Journal of marketing research : JMR
4
The journal of services marketing
4
The service industries journal
4
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
Diskussionsbeiträge - Bank- und Finanzwirtschaftliche Forschung (BAFIFO)
3
Gabler Edition Wissenschaft
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
Preprints of the Max Planck Institute for Research on Collective Goods
3
Working paper / National Bureau of Economic Research, Inc.
3
DICE discussion paper
2
Discussion paper
2
Discussion papers / CEPR
2
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
2
Economics letters
2
Essays in industrial organization and asset allocation
2
European Sport management quarterly : ESMQ
2
Global business review
2
Information systems research : ISR
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of production economics
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of competition law & economics
2
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ECONIS (ZBW)
7
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1
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7
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7
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date (oldest first)
1
How does firm scope depend on customer switching costs? : evidence from mobile telecommunications markets
Abolfathi, Niloofar
;
Santamaria, Simone
;
Williams, Charles
- In:
Management science : journal of the Institute for …
68
(
2022
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10012821166
Saved in:
2
Dynamic pricing in a distribution channel in the presence of switching costs
Cosguner, Koray
;
Chan, Tat
;
Seetharaman, Seethu
- In:
Management science : journal of the Institute for …
64
(
2018
)
3
,
pp. 1212-1229
Persistent link: https://www.econbiz.de/10011847194
Saved in:
3
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
4
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
5
Website Morphing 2.0 : switching costs, partial exposure, random exit, and when to morph
Hauser, John R.
;
Liberali, Guilherme
;
Urban, Glen L.
- In:
Management science : journal of the Institute for …
60
(
2014
)
6
,
pp. 1594-1616
Persistent link: https://www.econbiz.de/10010381857
Saved in:
6
Contrasting the drivers of switching intent and switching bhavior in contractual service settings
Wirtz, Jochen
;
Xiao, Ping
;
Chiang, Jeongwen
;
Malhotra, …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 463-480
Persistent link: https://www.econbiz.de/10010473276
Saved in:
7
Cost structure, customer profitability, and retention implications of self-service distribution channels : evidence from customer behavior in an online banking channel
Campbell, Dennis W.
;
Frei, Frances
- In:
Management science : journal of the Institute for …
56
(
2010
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10003946147
Saved in:
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