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~isPartOf:"Journal of retailing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Tourism management : research, policies, practice"
~isPartOf:"Tourism review : the official journal of the AIEST"
~person:"Blut, Markus"
~person:"Brady, Michael K."
~person:"Fu, Xiaoxiao"
~person:"Noble, Stephanie M."
~person:"Tanford, Sarah"
~subject:"Automation"
~subject:"Beziehungsmarketing"
~subject:"Customer integration"
~subject:"Relationship marketing"
~subject:"Wahrnehmung"
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Automation
Beziehungsmarketing
Customer integration
Relationship marketing
Wahrnehmung
Consumer behaviour
9
Konsumentenverhalten
9
Customer satisfaction
6
Kundenzufriedenheit
6
Einzelhandel
4
Retail trade
4
Dienstleistungsqualität
3
Meta-Analyse
3
Meta-analysis
3
Service quality
3
Switching behaviour
3
Wechselverhalten
3
Arbeitszufriedenheit
2
Customer relationships
2
Holiday behaviour
2
Job satisfaction
2
Kundenbindung
2
Loyalty
2
Perception
2
Switching costs
2
Urlaubsverhalten
2
AI
1
Anforderungsprofil
1
Arbeitskräfte
1
Arbeitsleistung
1
Arbeitsverhalten
1
Attributes
1
Behaviour
1
Beschwerdemanagement
1
Big event
1
Brand image
1
Brand management
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China
1
Closing time
1
Complaint management
1
Consumer behavior
1
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Blut, Markus
Brady, Michael K.
Fu, Xiaoxiao
Noble, Stephanie M.
Tanford, Sarah
Grewal, Dhruv
8
Kumar, V.
5
Evanschitzky, Heiner
4
Neslin, Scott A.
4
Okumus, Fevzi
4
Swoboda, Bernhard
4
Verhoef, Peter C.
4
Cronin, J. J.
3
Fink, Klaus-J.
3
Foscht, Thomas
3
Lemon, Katherine N.
3
Nordfält, Jens
3
Pauwels, Koen
3
Reinartz, Werner J.
3
Roggeveen, Anne L.
3
Schramm-Klein, Hanna
3
Taplin, Ross H.
3
Belz, Christian
2
Bilgihan, Anil
2
Biswas, Dipayan
2
Brock, Christian
2
Bruhn, Manfred
2
Busser, James A.
2
Cai, Ruiying
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Chen, Jialie
2
Dangelmaier, Wilhelm
2
Dannenberg, Holger
2
Daunt, Kate L.
2
Ematinger, Reinhard
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gebhardt-Seele, Stephan
2
Gustafsson, Anders
2
Hadwich, Karsten
2
Han, Heesup
2
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Journal of retailing
SpringerLink / Bücher
Tourism management : research, policies, practice
Tourism review : the official journal of the AIEST
International journal of hospitality management
5
Journal of business research : JBR
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
5
Journal of the Academy of Marketing Science
5
International journal of contemporary hospitality management
3
Journal of service research
3
Journal of service research : JSR
3
European journal of marketing : EJM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
The journal of services marketing
2
Business horizons
1
Die Betriebswirtschaft : DBW
1
Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Journal of Hospitality and Event Management
1
Journal of marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of travel and tourism marketing
1
Kundenmanagement
1
MIT sloan management review
1
Marketing letters : a journal of research in marketing
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Psychology & marketing
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
3
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Karsberg, John
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 81-98
Persistent link: https://www.econbiz.de/10012514575
Saved in:
4
Constructing a model of exhibition attachment : motivation, attachment, and loyalty
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Jin, Wenmin
;
Okumus, Fevzi
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011775146
Saved in:
5
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
6
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.
;
Noble, Stephanie M.
;
Breazeale, Michael J.
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
Saved in:
7
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
8
Are there gender differences in what drives customer delight?
Torres, Edwin N.
;
Fu, Xiaoxiao
;
Lehto, Xinran Y.
- In:
Tourism review : the official journal of the AIEST
69
(
2014
)
4
,
pp. 297-309
Persistent link: https://www.econbiz.de/10010479544
Saved in:
9
It's closing time : territorial behaviors from customers in response to front line employees
Ashley, Christy
;
Noble, Stephanie M.
- In:
Journal of retailing
90
(
2014
)
1
,
pp. 74-92
Persistent link: https://www.econbiz.de/10010359942
Saved in:
10
Destination image and tourist loyalty : a meta-analysis
Zhang, Hongmei
;
Fu, Xiaoxiao
;
Cai, Liping A.
;
Lu, Lin
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 213-223
Persistent link: https://www.econbiz.de/10010227015
Saved in:
1
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