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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of vocational behavior"
~source:"econis"
~subject:"Beziehungsmarketing"
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Search: subject_exact:"Sales personnel"
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Beziehungsmarketing
Salespeople
45
Verkaufspersonal
45
Consumer behaviour
19
Konsumentenverhalten
19
Einzelhandel
17
Relationship marketing
17
Retail trade
17
Customer satisfaction
9
Kundenzufriedenheit
9
Selling
9
Verkauf
9
Arbeitsverhalten
8
Work behaviour
8
Dienstleistungsqualität
6
Service quality
6
Customer service
5
Gender
5
Geschlecht
5
Kundenservice
5
Theorie
5
Theory
5
Arbeitsleistung
4
Arbeitszufriedenheit
4
Job performance
4
Job satisfaction
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Personality psychology
4
Persönlichkeitspsychologie
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Salesperson
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USA
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United States
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Automotive services industry
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Deutschland
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Employee retention
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Experiment
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France
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Frankreich
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Germany
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Kfz-Gewerbe
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Leistungsmotivation
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Echchakoui, Saïd
2
Poujol, Juliet F.
2
Arditto, Luis
1
Arndt, Aaron D.
1
Bellamkonda, Raja Shekhar
1
Bhukya, Ramulu
1
Boulbry, Ga͏e͏̈lle
1
Cambra-Fierro, Jesús J.
1
Cervellon, Marie-Cécile
1
Chebat, Jean-Charles
1
Choi, Yu Hua
1
Choo, Ho Jung
1
Fazal-e-Hasan, Syed
1
Frasquet Deltoro, Marta
1
Fuentes-Blasco, María
1
Gaucher, Benoît
1
Gong, Taeshik
1
Guéguen, Nicolas
1
Hur, Won-Moo
1
Iyer, Rajesh
1
Jacob, Céline
1
Johlke, Mark C.
1
Karande, Kiran
1
Katakam, Bharath Shashanka
1
Lee, Kangcheol
1
Martin, Angélique
1
Miquel-Romero, Maria-Jose
1
Mishra, Prashant
1
Mortimer, Gary
1
Nagaraj, Samala
1
Olavarría Jaraba, Ana
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Park, Hyewon
1
Pellat, Ghislaine
1
Ryding, Daniella
1
Siadou-martin, Béatrice
1
Singh, Ramendra
1
Singh, Ramendra Pratap
1
Strebel, Judi
1
Tanner, John F.
1
Vidal, David
1
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Journal of retailing and consumer services
Journal of vocational behavior
Industrial marketing management : the international journal for industrial and high-tech firms
49
The journal of personal selling & sales management : JPSSM
40
The journal of business & industrial marketing
25
Journal of business research : JBR
22
Journal of the Academy of Marketing Science
20
Journal of personal selling & sales management
17
Journal of marketing
11
Journal of service research : JSR
8
The service industries journal
8
Journal of business-to-business marketing
7
Journal of retailing
7
European journal of marketing : EJM
6
International journal of hospitality management
5
International journal of retail & distribution management
5
Journal of business ethics : JOBE
5
Marketing intelligence & planning
5
The Oxford handbook of strategic sales and sales management
5
Asia Pacific journal of marketing and logistics
4
Journal of financial services marketing : JFSM
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research
4
Journal of strategic marketing
4
The journal of services marketing
4
Business horizons
3
European journal of marketing
3
Gabler Edition Wissenschaft
3
International journal of logistics : research and applications
3
Journal of managerial issues : JMI
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Market : review for marketing theory and practice
3
Psychology & marketing
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
SpringerLink / Bücher
3
The international journal of bank marketing : IJBM
3
The journal of applied business research
3
Working paper series : WPS
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Australasian marketing journal
2
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ECONIS (ZBW)
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1
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
2
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
3
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
4
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
Saved in:
5
Competitive (versus loyal) showrooming : an application of the push-pull-mooring framework
Frasquet Deltoro, Marta
;
Miquel-Romero, Maria-Jose
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648927
Saved in:
6
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
7
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
8
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
9
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
10
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
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