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~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The journal of product & brand management"
~person:"Aurier, Philippe"
~person:"Behi, Azza Temessek"
~person:"Mortimer, Gary"
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Beziehungsmarketing
8
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8
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6
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Customer satisfaction
5
Kundenzufriedenheit
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Aurier, Philippe
Behi, Azza Temessek
Mortimer, Gary
Prentice, Catherine
11
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9
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7
Klaus, Philipp
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Park, Jungkun
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Journal of retailing and consumer services
The journal of product & brand management
European journal of marketing : EJM
1
International journal of arts management
1
International journal of entrepreneurship and small business
1
International journal of retail & distribution management
1
Journal of business research : JBR
1
Journal of fashion marketing and management
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Journal of hospitality marketing & management
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
8
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1
Measuring customer aggression : Scale development and validation
Mortimer, Gary
;
Wang, Shasha
;
Osorio Andrade, María Lucila
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303231
Saved in:
2
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
3
Developing in-store brand strategies and relational expression through sales promotions
Mussol, Sarah
;
Aurier, Philippe
;
Sere de Lanauze, Gilles
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 241-250
Persistent link: https://www.econbiz.de/10011995588
Saved in:
4
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
5
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
6
The child–brand relationship : social interactions matter
Rodhain, Angélique
;
Aurier, Philippe
- In:
The journal of product & brand management
25
(
2016
)
1
,
pp. 84-97
Persistent link: https://www.econbiz.de/10011563041
Saved in:
7
The role of customer gratitude in making relationship marketing investments successful
Fazal-e-Hasan, Syed
;
Lings, Ian
;
Neale, Larry
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 788-796
Persistent link: https://www.econbiz.de/10010407223
Saved in:
8
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
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