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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Otterbring, Tobias"
~person:"Söderlund, Magnus"
~type_genre:"Article in journal"
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Consumer behaviour
17
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17
Customer satisfaction
14
Kundenzufriedenheit
14
Dienstleistungsqualität
9
Service quality
9
Beziehungsmarketing
5
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Otterbring, Tobias
Söderlund, Magnus
Prentice, Catherine
25
Park, Jungkun
23
Pantano, Eleonora
22
Dhir, Amandeep
20
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
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Kaur, Puneet
15
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Sarkar, Biswajit
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Talwar, Shalini
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Yan, Ruiliang
14
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13
Mortimer, Gary
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Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
10
Baier, Daniel
9
Bogomolova, Svetlana
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Borges, Adilson
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Das, Manish
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9
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Trinh, Giang
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Abdelmoety, Ziad Hassan
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Chakraborty, Debarun
8
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Journal of retailing and consumer services
The international review of retail, distribution and consumer research
8
Psychology & marketing
5
Journal of business research : JBR
4
European journal of marketing
3
Journal of service management
3
Technological forecasting & social change : an international journal
2
The journal of consumer marketing
2
Australasian marketing journal
1
Baltic journal of management : BJM
1
European journal of marketing : EJM
1
Harvard business review : HBR
1
Journal of advertising research
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of financial services marketing
1
Journal of marketing research : JMR
1
Journal of service theory and practice
1
Journal of sustainable marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing service quality : MSQ ; an international journal
1
Marketing letters : a journal of research in marketing
1
Nordic journal of business : NJB
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The journal of product & brand management
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The service industries journal
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ECONIS (ZBW)
26
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1
The dark side of going green : dark triad traits predict organic consumption through virtue signaling, status signaling, and praise from others
Konuk, Faruk Anıl
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460784
Saved in:
2
Social validation, reciprocation, and sustainable orientation : cultivating "clean" codes of conduct through social influence
Otterbring, Tobias
;
Folwarczny, Michał
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460858
Saved in:
3
Moderator variables in consumer research : a call for caution
Söderlund, Magnus
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303249
Saved in:
4
Service robots with (perceived) theory of mind : an examination of humans' reactions
Söderlund, Magnus
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013364466
Saved in:
5
When service robots look at themselves in the mirror : an examination of the effects of perceptions of robotic self-recognition
Söderlund, Magnus
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209566
Saved in:
6
Eco depletion : the impact of hunger on prosociality by means of environmentally friendly attitudes and behavior
Gidlöf, Kerstin
;
Lahm, Erik Stoltenberg
;
Wallin, Annika
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648955
Saved in:
7
Peer presence promotes popular choices : a "spicy" field study on social influence and brand choice
Otterbring, Tobias
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012581932
Saved in:
8
Positive gender congruency effects on shopper responses : field evidence from a gender egalitarian culture
Otterbring, Tobias
;
Bhatnagar, Roopali
;
Samuelsson, Peter
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012665988
Saved in:
9
The role of culture and personality traits in board game habits and attitudes : cross-cultural comparison between Denmark, Germany, and USA
Bar, Amit
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012581858
Saved in:
10
Bridging the valuescape with digital technology : a mixed methods study on customers' value creation process in the physical retail space
Nöjd, Sture
;
Trischler, Jessica Westman
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389867
Saved in:
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