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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Otterbring, Tobias"
~subject:"Customer satisfaction"
~subject:"Perception"
~type_genre:"Article in journal"
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Otterbring, Tobias
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Journal of retailing and consumer services
Journal of service management
1
Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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1
Bridging the valuescape with digital technology : a mixed methods study on customers' value creation process in the physical retail space
Nöjd, Sture
;
Trischler, Jessica Westman
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389867
Saved in:
2
Therapeutic servicescapes : restorative and relational resources in service settings
Rosenbaum, Mark S.
;
Friman, Margareta
;
Contreras …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268821
Saved in:
3
Mirror, mirror, on the menu : visual reminders of overweight stimulate healthier meal choices
Otterbring, Tobias
;
Shams, Poja
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 177-183
Persistent link: https://www.econbiz.de/10011995563
Saved in:
4
Eye-tracking customers' visual attention in the wild : dynamic gaze behavior moderates the effect of store familiarity on navigational fluency
Otterbring, Tobias
;
Wästlund, Erik
;
Gustafsson, Anders
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 165-170
Persistent link: https://www.econbiz.de/10011434148
Saved in:
5
Vision (im)possible? : the effect of in-store signage on customers' visual attention
Otterbring, Tobias
;
Wästlund, Erik
;
Gustafsson, Anders
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 676-684
Persistent link: https://www.econbiz.de/10010407245
Saved in:
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