Therapeutic servicescapes : restorative and relational resources in service settings
Mark S. Rosenbaum, Margareta Friman, Germán Contreras Ramirez, Tobias Otterbring
| Year of publication: |
2020
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|---|---|
| Authors: | Rosenbaum, Mark S. ; Friman, Margareta ; Contreras Ramirez, Germán ; Otterbring, Tobias |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 55.2020, p. 1-9
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| Subject: | Grocery stores | Place attachment | Servicescapes | Therapeutic landscapes | Transformative service research | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2020.102078 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012268821