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~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
~subject:"Soziale Lage"
~subject:"United Kingdom"
~subject:"Welt"
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Consumer behaviour
Soziale Lage
United Kingdom
Welt
Satisfaction
79
Konsumentenverhalten
65
Customer satisfaction
62
Kundenzufriedenheit
62
Beziehungsmarketing
37
Relationship marketing
37
Dienstleistungsqualität
27
Service quality
27
Zufriedenheit
19
Einzelhandel
13
Retail trade
13
Confidence
12
Vertrauen
12
Customer service
11
Kundenservice
11
Loyalty
11
Online retailing
11
Online-Handel
11
Brand management
10
Markenführung
10
Trust
9
Viral marketing
9
Virales Marketing
9
Arbeitszufriedenheit
8
Emotion
8
Job satisfaction
8
Brand image
7
Markenimage
7
Happiness
6
Lebensqualität
6
Mobile communications
6
Mobilkommunikation
6
Quality of life
6
Beschwerdemanagement
5
Complaint management
5
E-commerce
5
Electronic Commerce
5
Commitment
4
Coronavirus
4
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Undetermined
59
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Article
66
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Article in journal
66
Aufsatz in Zeitschrift
66
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English
66
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Lombart, Cindy
4
Louis, Didier
3
Andersson, Pernille K.
2
Fazal-e-Hasan, Syed
2
Han, Heesup
2
Ishaq, Muhammad Ishtiaq
2
Karjaluoto, Heikki
2
Mortimer, Gary
2
O'Cass, Aron
2
Park, Eunil
2
Wästlund, Erik
2
Abumalloh, Rabab Ali
1
Agarwal, Reeti
1
Agrebi, Sinda
1
Ahmad, Norita B.
1
Ahmadi, Hormoz
1
Ahmed, Anzar
1
Ahrholdt, Dennis C.
1
Akdim, Khaoula
1
Aksoy, Lerzan
1
Al Hakim, Zeina T.
1
Alalwan, Ali Abdallah
1
Alghamdi, Abdullah
1
Algharabat, Raed
1
Alrizq, Mesfer
1
Alyami, Sultan
1
Amankwa, Eric
1
Amoako, Richard
1
Ampadu, Seth
1
Anselmsson, Johan
1
Antwi, Collins Opoku
1
Ariza-Montes, Antonio
1
Ashill, Nicholas J.
1
Athanasopoulou, Pinelopi
1
Bai, Xuesong
1
Bougoure, Ursula Sigrid
1
Buoye, Alexander
1
Can, Ali Selcuk
1
Carlson, Jamie
1
Casaló, Luis V.
1
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Journal of retailing and consumer services
Discussion paper series / IZA
83
Journal of business research : JBR
50
IZA Discussion Paper
45
International journal of hospitality management
36
International journal of happiness and development
27
NBER working paper series
27
Journal of travel and tourism marketing
25
Working paper / National Bureau of Economic Research, Inc.
23
NBER Working Paper
22
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
22
Handbook on the economics of leisure
19
Journal of economic behavior & organization : JEBO
19
Psychology & marketing
19
The journal of services marketing
19
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
17
Journal of economic psychology : research in economic psychology and behavioral economics
17
CESifo working papers
16
Cogent business & management
16
GLO discussion paper
15
International journal of consumer studies
15
Discussion paper
14
Journal of hospitality marketing & management
14
SOEPpaper
14
Applied economics letters
13
Journal of consumer research : JCR ; an interdisciplinary bimonthly
13
The journal of socio-economics
13
Warwick economic research papers
13
ISER working paper series
12
Tourism management perspectives : TMP
12
Working paper
12
Applied economics
11
Configuring the connections
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
The international review of retail, distribution and consumer research
11
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
Research paper series / Department for Business Innovation & Skills
10
Service business
10
Services marketing quarterly
10
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ECONIS (ZBW)
66
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1
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
2
Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction : an explanation from temporal and conversational cues
Xu, Ying
;
Niu, Nan
;
Zhao, Zixiang
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014364474
Saved in:
3
Influencing factors of customer loyalty in mobile payment : a consumption value perspective and the role of alternative attractiveness
Zhang, Qi
;
Shaizatulaqma Kamalul Ariffin
;
Richardson, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303125
Saved in:
4
Impact of minimalist practices on consumer happiness and financial well-being
Malik, Faiza
;
Ishaq, Muhammad Ishtiaq
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303193
Saved in:
5
Analysis of customers' satisfaction with baby products : the moderating role of brand image
Nilashi, Mehrbakhsh
;
Abumalloh, Rabab Ali
;
Samad, Sarminah
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303217
Saved in:
6
Understanding post-pandemic market segmentation through perceived risk, behavioural intention, and emotional wellbeing of consumers
Sukanlaya Sawang
;
Lee, Chia-Chi
;
Chou, Cindy Yunhsin
; …
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014371803
Saved in:
7
Fashion consumption using minimalism : xeploring the relationship of consumer well-being and social connectedness
Shafqat, Tehmeena
;
Ishaq, Muhammad Ishtiaq
;
Ahmed, Anzar
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014261145
Saved in:
8
Customer happiness as a function of perceived loyalty program benefits : a quantile regression approach
Agarwal, Reeti
;
Mehrotra, Ankit
;
Misra, Dheeraj
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209461
Saved in:
9
Online personalized recommended product quality and e-impulse buying : a conditional mediation analysis
Ampadu, Seth
;
Jiang, Yuanchun
;
Debrah, Emmanuel
;
Antwi, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209534
Saved in:
10
The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
Akdim, Khaoula
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209660
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