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~isPartOf:"Journal of service management"
~isPartOf:"Marketing intelligence & planning"
~subject:"Beziehungsmarketing"
~subject:"Corporate Social Responsibility"
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Beziehungsmarketing
Corporate Social Responsibility
Relationship marketing
204
Consumer behaviour
196
Konsumentenverhalten
196
Brand management
121
Markenführung
120
Dienstleistungsqualität
106
Service quality
106
Marketing management
93
Marketingmanagement
93
Customer satisfaction
79
Kundenzufriedenheit
79
Brand image
77
Markenimage
77
Customer integration
51
Kundenintegration
51
Social Web
49
Social web
49
Brand
46
Internet marketing
46
Markenartikel
45
Online-Marketing
45
Dienstleistungssektor
42
Service industry
42
Services
39
Dienstleistung
38
Innovation
37
Service management
36
Customer service
35
Dienstleistungsmanagement
35
Kundenservice
35
Lieferantenmanagement
35
Supplier relationship management
35
Marketing
32
Corporate social responsibility
30
Betriebliche Wertschöpfung
28
Value creation
28
USA
27
United States
27
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Undetermined
131
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4
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Article
225
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1
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226
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226
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2
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English
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Aksoy, Lerzan
5
Edvardsson, Bo
4
Hollebeek, Linda D.
4
Jaakkola, Elina
4
McColl-Kennedy, Janet R.
4
Hammerschmidt, Maik
3
Keiningham, Timothy
3
Leckie, Civilai
3
Leroi-Werelds, Sara
3
Malthouse, Edward C.
3
Merrilees, Bill
3
Nijssen, E. J.
3
Ponsignon, Frederic
3
Weiger, Welf Hermann
3
Amenuvor, Fortune Edem
2
Bang, Nguyen
2
Bilstein, Nicola
2
Bloemer, Johanna M.
2
Buoye, Alexander
2
Casidy, Riza
2
Fisk, Raymond P.
2
Gaur, Sanjaya Singh
2
Giertz, Johann N.
2
Halinen, Aino
2
Hammedi, Wafa
2
Heinonen, Kristina
2
Helkkula, Anu
2
Hillebrand, Bas
2
Kandampully, Jay
2
Karjaluoto, Heikki
2
Kunz, Werner
2
Kuusela, Hannu
2
Lariviere, Bart
2
Lemmink, Jos
2
Meyer, Anton
2
Mickelsson, Karl-Jacob
2
Miller, Dale
2
Mysen, Tore
2
Patrício, Lia
2
Phau, Ian
2
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Journal of service management
Marketing intelligence & planning
Journal of business ethics : JOBE
1,407
Journal of business research : JBR
971
Journal of retailing and consumer services
621
Corporate social responsibility and environmental management
568
SpringerLink / Bücher
522
Industrial marketing management : the international journal for industrial and high-tech firms
452
International journal of hospitality management
376
Business strategy and the environment
358
Business & society
285
Journal of business ethics : JBE
235
The journal of services marketing
233
Cogent business & management
224
The journal of business & industrial marketing
213
The service industries journal
204
Springer eBook Collection
199
Journal of the Academy of Marketing Science
192
Finance research letters
188
Journal of strategic marketing
187
International journal of contemporary hospitality management
157
Tourism management : research, policies, practice
152
The journal of brand management : an international journal
148
International journal of electronic customer relationship management : IJECRM
141
Journal of travel and tourism marketing
136
Journal of marketing
135
Technological forecasting & social change : an international journal
135
International journal of production economics
134
Journal of hospitality marketing & management
131
Management-Reihe Corporate Social Responsibility
131
The journal of product & brand management
131
Asia Pacific journal of marketing and logistics
124
Business horizons
123
Journal of service research : JSR
118
Psychology & marketing
118
Corporate governance : the international journal for effective board performance
117
Business ethics : a European review
114
Business ethics quarterly : the journal of the Society for Business Ethics
113
European journal of marketing : EJM
113
Journal of sustainable finance & investment
111
Journal of retailing
109
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ECONIS (ZBW)
226
Showing
1
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10
of
226
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date (oldest first)
1
The effect of retailer CSR and consumer environmental responsibility on green consumption behaviors : mediation of environmental concern and customer trust
Saif, Saad
;
Zameer, Hashim
;
Wang, Ying
;
Ali, Qadir
- In:
Marketing intelligence & planning
42
(
2024
)
1
,
pp. 149-167
Persistent link: https://www.econbiz.de/10014469246
Saved in:
2
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
3
Sustainable customer relationship
management
Ferrer-Estévez, Maria
;
Chalmeta, Ricardo
- In:
Marketing intelligence & planning
41
(
2023
)
2
,
pp. 244-262
Persistent link: https://www.econbiz.de/10014253353
Saved in:
4
The impact of governmental initiatives on corporate environmental responsibility : the case of the Belt and Road Initiative
Sun, Yuting
;
Ren, Jieyu
;
Jin, Gang
;
Hanhui, Hu
- In:
Marketing intelligence & planning
41
(
2023
)
5
,
pp. 630-648
Persistent link: https://www.econbiz.de/10014313076
Saved in:
5
Customer participation, innovative aspects of services and outcomes
Nyadzayo, Munyaradzi
;
Leckie, Civilai
;
Johnson, Lester W.
- In:
Marketing intelligence & planning
41
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013532100
Saved in:
6
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
7
Some agents are more similar than others : customer orientation of frontline robots and employees
Leiño Calleja, David
;
Schepers, Jeroen
;
Nijssen, E. J.
- In:
Journal of service management
34
(
2023
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10014456545
Saved in:
8
Brand community formation in service
management
: lessons from the sport industry
Heere, Bob
;
Lock, Daniel
;
Cooper, Danielle
- In:
Journal of service management
35
(
2024
)
1
,
pp. 71-88
Persistent link: https://www.econbiz.de/10014456580
Saved in:
9
The impact of financial performance and corporate reputation on customer purchases : the role of stakeholders and brand value in the automotive sector
Sánchez-Iglesias, Nuria
;
García-Madariaga, Jesús
; …
- In:
Marketing intelligence & planning
42
(
2024
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10014469191
Saved in:
10
A meta-analysis of the impact of customer mistreatment on service employees' affective, attitudinal and behavioral outcomes
Wu, Yu
;
Groth, Markus
;
Zhang, Kaixin
;
Minbashian, Amirali
- In:
Journal of service management
34
(
2023
)
5
,
pp. 896-940
Persistent link: https://www.econbiz.de/10014456504
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