//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Tertiary sector"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
29
Service industry
29
Dienstleistungsqualität
19
Service quality
19
Dienstleistung
15
Services
15
Beziehungsmarketing
11
Relationship marketing
11
Customer satisfaction
10
Kundenzufriedenheit
10
Customer service
9
Kundenservice
9
Consumer behaviour
8
Konsumentenverhalten
8
Artificial intelligence
4
Automation
4
Automatisierung
4
Dienstleistungsinnovation
4
Künstliche Intelligenz
4
Service innovation
4
artificial intelligence
4
B-to-B-Marketing
3
Business services
3
Business-to-business marketing
3
Dienstleistungsmarketing
3
Innovation
3
Lieferantenmanagement
3
Salespeople
3
Service-Dominant Logic
3
Service-dominant logic
3
Services marketing
3
Supplier relationship management
3
Unternehmensdienstleistung
3
Verkaufspersonal
3
service design
3
service innovation
3
transformative service research
3
Ambidextrous organization
2
Anforderungsprofil
2
Arbeitskräfte
2
more ...
less ...
Online availability
All
Undetermined
23
Free
6
Type of publication
All
Article
28
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Aufsatzsammlung
1
Language
All
English
29
Author
All
Huang, Ming-Hui
4
Subramony, Mahesh
4
Ostrom, Amy L.
3
Field, Joy M.
2
Fotheringham, Darima
2
Groth, Markus
2
Gustafsson, Anders
2
Lemon, Katherine N.
2
McColl-Kennedy, Janet R.
2
Ahearne, Michael
1
Aksoy, Lerzan
1
Al-Abdin, Ahmed
1
Anderson, Laurel
1
Andzulis, James
1
Arnold, Todd J.
1
Azzari, Courtney Nations
1
Baker, Jonathan J.
1
Baker, Thomas L.
1
Barrot, Christian
1
Becker, Jan U.
1
Berry, Leonard L.
1
Brady, Michael K.
1
Brennan, Louis
1
Bridge, R. Gary
1
Brock, Jürgen Kai-Uwe
1
Danaher, Tracey S.
1
Daxenberger, Johannes
1
Dombois, Marcus
1
Downey, Hilary
1
Dyen, Margot
1
Edvardsson, Bo
1
Fehrer, Julia
1
Feng, Shanfei
1
Fennell, Patrick B.
1
Go Jefferies, Josephine
1
Grohmann, Marcella Maria
1
Guillemot, Samuel
1
Gummerus, Johanna
1
Gurevych, Iryna
1
Haenel, Christina M.
1
more ...
less ...
Published in...
All
Journal of service research
The service industries journal
268
Journal of business research : JBR
95
The journal of services marketing
85
SpringerLink / Bücher
77
International journal of production economics
58
Journal of service management
58
Service business
58
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
35
Discussion paper
34
International journal of services and operations management
33
Regional studies
33
European journal of operational research : EJOR
32
International journal of hospitality management
30
The journal of business & industrial marketing
30
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Services marketing quarterly
28
Research policy : policy, management and economic studies of science, technology and innovation
27
Working paper
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
Discussion paper series / IZA
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
25
The international journal of human resource management
25
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
World Bank Policy Research Working Paper
24
International journal of services, economics and management
23
Working paper / National Bureau of Economic Research, Inc.
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
International journal of production research
22
Applied economics
21
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Shaping circular service ecosystems
Fehrer, Julia
;
Kemper, Joya A.
;
Baker, Jonathan J.
- In:
Journal of service research
27
(
2024
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10014580392
Saved in:
2
Free-to-fee transformation of industrial services
Mustak, Mekhail
;
Ulaga, Wolfgang
;
Grohmann, Marcella Maria
- In:
Journal of service research
26
(
2023
)
1
,
pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
Saved in:
3
Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per
;
Gummerus, Johanna
- In:
Journal of service research
26
(
2023
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10014246196
Saved in:
4
Using information-seeking argument mining to improve service
Skiera, Bernd
;
Yan, Shunyao
;
Daxenberger, Johannes
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 537-548
Persistent link: https://www.econbiz.de/10013395994
Saved in:
5
Development and validation of a service captivity scale
Rayburn, Steven W.
;
Makarem, Suzanne C.
;
Mohan, Mayoor
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
Saved in:
6
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
7
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
8
Putting data privacy regulation into action : the differential capabilities of service frontline interfaces
Steinhoff, Lena
;
Martin, Kelly D.
- In:
Journal of service research
26
(
2023
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10014325992
Saved in:
9
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
10
Vital service captivity : coping strategies and identity negotiation
Guillemot, Samuel
;
Dyen, Margot
;
Tamaro, Annick
- In:
Journal of service research
25
(
2022
)
1
,
pp. 66-85
Persistent link: https://www.econbiz.de/10012887035
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->