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~isPartOf:"Journal of strategic marketing"
~isPartOf:"The service industries journal"
~subject:"Konsumentenverhalten"
~subject:"Markenimage"
~subject:"Service quality"
~subject:"Theory"
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Konsumentenverhalten
Markenimage
Service quality
Theory
Customer value
45
Kundenwert
45
Beziehungsmarketing
27
Relationship marketing
27
Betriebliche Wertschöpfung
20
Value creation
20
Dienstleistungsqualität
16
Consumer behaviour
10
Customer satisfaction
8
Kundenzufriedenheit
8
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7
Kundenintegration
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perceived value
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customer value
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value co-creation
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service-dominant logic
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Supplier relationship management
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customer loyalty
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English
21
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Chang, Hong-Sheng
2
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1
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1
Hsiao, Han-Liang
1
Huttu, Essi
1
Iyer, Pramod
1
Janawade, Vikrant
1
Kolyperas, D.
1
Le Nguyen Hau
1
Lo Iacono, Joseph
1
Léo, Pierre-Yves
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Martinsuo, Miia
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Pham Ngoc Thuy
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1
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1
Ruiz, David Martín
1
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1
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Journal of strategic marketing
The service industries journal
Journal of business research : JBR
39
Journal of retailing and consumer services
38
International journal of hospitality management
21
Industrial marketing management : the international journal for industrial and high-tech firms
16
Gabler Edition Wissenschaft
11
The journal of product & brand management
11
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
10
SpringerLink / Bücher
10
Journal of service management
9
Journal of service research : JSR
9
International journal of contemporary hospitality management
8
The journal of services marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Cogent business & management
7
Handbook of research on customer equity in marketing
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of hospitality and tourism insights
7
Journal of marketing analytics : JMA
7
Journal of marketing research : JMR
7
Marketing theory
7
Service business
7
Technological forecasting & social change : an international journal
7
European journal of marketing : EJM
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing
6
Journal of the Academy of Marketing Science
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Springer eBook Collection / Business and Economics
6
The TQM journal : the international review of organizational improvement
6
Tourism management : research, policies, practice
6
Asia Pacific journal of marketing and logistics
5
Business horizons
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
International journal of services and operations management
5
Journal of consumer behaviour : an international research review
5
Journal of customer behaviour
5
Journal of service theory and practice : JSTP
5
Journal of travel and tourism marketing
5
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ECONIS (ZBW)
21
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21
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date (oldest first)
1
Internal customers creating value in the workplace : conceptualising the internal customer perceived value (ICPV) model
Lo Iacono, Joseph
;
Carlini, Joan
;
France, Cassandra
; …
- In:
Journal of strategic marketing
32
(
2024
)
5
,
pp. 712-728
Persistent link: https://www.econbiz.de/10014553352
Saved in:
2
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
3
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
4
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Exploring value co-creation in Fan Fests : the role of fans
Kolyperas, D.
;
Sparks, L.
- In:
Journal of strategic marketing
26
(
2018
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10011860430
Saved in:
7
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
8
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
9
Assessing "meta-services" : customer's perceived value and behaviour
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 275-295
Persistent link: https://www.econbiz.de/10011299598
Saved in:
10
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
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