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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Employee retention"
~subject:"Job satisfaction"
~subject:"Marketing management"
~subject:"Marketingmanagement"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Employee retention
Job satisfaction
Marketing management
Marketingmanagement
Physical distribution
Relationship marketing
Salespeople
58
Verkaufspersonal
58
Selling
21
Verkauf
21
Beziehungsmarketing
20
Consumer behaviour
10
Customer satisfaction
10
Konsumentenverhalten
10
Kundenzufriedenheit
10
B-to-B-Marketing
7
Business-to-business marketing
7
Sales management
7
Motivation
6
Personal selling
6
Arbeitsgruppe
5
Arbeitsleistung
5
Führungsstil
5
Job performance
5
Leadership style
5
Leistungsmotivation
5
Lieferantenmanagement
5
Salesperson performance
5
Supplier relationship management
5
Team
5
Work motivation
5
Arbeitsverhalten
4
Cognition
4
Decision
4
Dienstleistungsqualität
4
Entscheidung
4
Erfolgsfaktor
4
Firm performance
4
Kognition
4
Mitarbeiterbindung
4
Sales
4
Service quality
4
Strategic management
4
Strategisches Management
4
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8
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Article
24
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Article in journal
Aufsatz in Zeitschrift
24
Language
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English
24
Author
All
Lam, Son K.
4
Homburg, Christian
3
Hughes, Douglas E.
3
Wieseke, Jan
3
Alavi, Sascha
2
Cron, William L.
2
DeCarlo, Thomas E.
2
Habel, Johannes
2
Klarmann, Martin
2
Rapp, Adam
2
Schmitz, Christian
2
Zablah, Alex R.
2
Ahearne, Michael
1
Bagozzi, Richard P.
1
Baldauf, Artur
1
Beitelspacher, Lauren Skinner
1
Berg, Wouter E. van den
1
Bharadwaj, Sundar
1
Bill, Fabian
1
Bornemann, Torsten
1
Brown, Tom
1
Brown, Tom J.
1
Böhm, Eva
1
Chaker, Nawar N.
1
Chin, Wynne W.
1
Dietvorst, Roeland C.
1
Evans, Kenneth R.
1
Feurer, Sven
1
Flaherty, Karen E.
1
Foo, Maw Der
1
Gazzoli, Gabriel
1
Gillespie, Erin Adamson
1
Grewal, Dhruv
1
Grossenbacher, Samuel
1
Haumann, Till
1
Hulland, John
1
Jones, Eli
1
Kassemeier, Roland
1
Kraus, Florian
1
Kretzer, Max
1
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Journal of the Academy of Marketing Science
Industrial marketing management : the international journal for industrial and high-tech firms
75
The journal of personal selling & sales management : JPSSM
65
Journal of business research : JBR
46
The journal of business & industrial marketing
31
Journal of personal selling & sales management : JPSSM
29
Journal of retailing and consumer services
19
Journal of business-to-business marketing
16
Journal of marketing
13
Journal of retailing
12
The service industries journal
10
Journal of business ethics : JOBE
9
Journal of service research : JSR
9
European journal of marketing : EJM
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of service research
6
Marketing intelligence & planning
6
Journal of managerial issues : JMI
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
International journal of contemporary hospitality management
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
Market : review for marketing theory and practice
4
The international review of retail, distribution and consumer research
4
The journal of services marketing
4
Australasian marketing journal
3
Business horizons
3
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
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ECONIS (ZBW)
24
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24
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date (oldest first)
1
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
4
Engaging a product-focused sales force in solution selling : interplay of individual- and organizational-level conditions
Salonen, Anna
;
Terho, Harri
;
Böhm, Eva
;
Virtanen, Ari
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
1
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012434091
Saved in:
5
Salesperson social media use in business-to-business relationships : an empirical test of an integrative framework linking antecedents and consequences
Bill, Fabian
;
Feurer, Sven
;
Klarmann, Martin
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
4
,
pp. 734-752
Persistent link: https://www.econbiz.de/10012293330
Saved in:
6
Salesperson ambidexterity in customer engagement : do customer base characteristics matter?
Lam, Son K.
;
DeCarlo, Thomas E.
;
Sharma, Ashish
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 659-680
Persistent link: https://www.econbiz.de/10012107276
Saved in:
7
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
8
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
9
Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework
DeCarlo, Thomas E.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
4
,
pp. 415-439
Persistent link: https://www.econbiz.de/10011563219
Saved in:
10
Extrinsic versus intrinsic approaches to managing a multi-brand salesforce : when and how do they work?
Gillespie, Erin Adamson
;
Noble, Stephanie M.
;
Lam, Son K.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
6
,
pp. 707-725
Persistent link: https://www.econbiz.de/10011614086
Saved in:
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