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Anthropomorphism
5
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2
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Alavi, Sascha
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Bezençon, Valéry
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Blut, Markus
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Brock, Christian
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Fronczek, Lane Peterson
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Journal of the Academy of Marketing Science
Journal of business research : JBR
24
Psychology & marketing
14
Journal of retailing and consumer services
13
Technological forecasting & social change : an international journal
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
International journal of hospitality management
7
Electronic markets : EM ; the international journal of electronic commerce and business media
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
The journal of brand management : an international journal
6
CSR und Digitalisierung : der digitale Wandel als Chance und Herausforderung für Wirtschaft und Gesellschaft
5
European journal of marketing
5
The service industries journal
5
Asia Pacific journal of marketing and logistics
4
International journal of consumer studies
4
Journal of hospitality marketing & management
4
Marketing letters : a journal of research in marketing
4
SpringerLink / Bücher
4
International journal of advertising : the review of marketing communications
3
Journal of management information systems : JMIS
3
Journal of marketing
3
Journal of service research
3
The journal of services marketing
3
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
2
Cogent business & management
2
European Journal of Marketing
2
European journal of marketing : EJM
2
IWI-Diskussionsbeiträge
2
Industrial Management & Data Systems
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International journal of advertising : the quarterly review of marketing communications
2
International journal of bank marketing
2
International review on public and non-profit marketing
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of consumer research : JCR ; an interdisciplinary journal
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Journal of internet commerce
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Journal of marketing communications
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Journal of marketing management : MM
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Journal of travel and tourism marketing
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Management-Reihe Corporate Social Responsibility
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ECONIS (ZBW)
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1
The effect of disease
anthropomorphism
on compliance with health recommendations
Wang, Lili
;
Touré-Tillery, Maferima
;
McGill, Ann L.
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
2
,
pp. 266-285
Persistent link: https://www.econbiz.de/10014251155
Saved in:
2
Robots do not judge : service robots can alleviate embarrassment in service encounters
Holthöwer, Jana
;
Doorn, Jenny van
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 767-784
Persistent link: https://www.econbiz.de/10014326641
Saved in:
3
Trojan horse or useful helper? : a relationship perspective on artificial intelligence assistants with humanlike features
Uysal, Ertugrul
;
Alavi, Sascha
;
Bezençon, Valéry
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
6
,
pp. 1153-1175
Persistent link: https://www.econbiz.de/10013463891
Saved in:
4
Understanding
anthropomorphism
in service provision : a meta-analysis of physical robots, chatbots, and other AI
Blut, Markus
;
Wang, Cheng
;
Wünderlich, Nancy V.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
4
,
pp. 632-658
Persistent link: https://www.econbiz.de/10012587368
Saved in:
5
The effect of implementing chatbot customer service on stock returns : an event study analysis
Fotheringham, Darima
;
Wiles, Michael A.
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 802-822
Persistent link: https://www.econbiz.de/10014326648
Saved in:
6
Friend or foe? : can anthropomorphizing self-tracking devices backfire on marketers and consumers?
Fronczek, Lane Peterson
;
Mende, Martin
;
Scott, Maura L.
; …
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 1075-1097
Persistent link: https://www.econbiz.de/10014336061
Saved in:
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