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~isPartOf:"Journal of travel and tourism marketing"
~person:"Bilgihan, Anil"
~person:"Han, Heesup"
~person:"Hsu, Maxwell K."
~person:"Sarstedt, Marko"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
25
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Bilgihan, Anil
Han, Heesup
Hsu, Maxwell K.
Sarstedt, Marko
Lee, Choong-Ki
8
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7
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5
Yu, Jongsik
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Journal of travel and tourism marketing
International journal of hospitality management
24
International journal of contemporary hospitality management
8
Journal of hospitality marketing & management
7
Journal of retailing and consumer services
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism management : research, policies, practice
4
Journal of business research : JBR
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The service industries journal
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Advances in international marketing
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Die Betriebswirtschaft : DBW
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Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of consumer studies
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International journal of quality and service sciences
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International journal of retail & distribution management
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International journal of services technology and management
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Journal of Contemporary Issues in Business and Government
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Journal of business market management : jbm
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Journal of internet commerce
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Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of marketing theory and practice
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of service theory and practice
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Journal of the Academy of Marketing Science
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Management_372TUHH / Hamburg University of Technology (TUHH) : research papers series
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Management_372TUHH / Technische Universität Hamburg-Harburg : research papers series
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Measurement and research methods in international marketing
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Services marketing quarterly
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Technological forecasting & social change : an international journal
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The international review of retail, distribution and consumer research
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The journal of product & brand management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism and hospitality research : the surrey quarterly review
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Tourism review : the official journal of the AIEST
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Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
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ECONIS (ZBW)
25
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1
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
2
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
3
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
4
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
5
Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
6
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
7
Emerging rural tourism in China's current tourism industry and tourist behaviors : the case of Anji County
Chi, Xiaoting
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10012440371
Saved in:
8
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
9
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
10
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
Saved in:
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