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~isPartOf:"Journal of travel and tourism marketing"
~person:"Han, Heesup"
~person:"Hollebeek, Linda D."
~person:"Link, Jörg"
~person:"Prentice, Catherine"
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Search: subject:"Beziehungsmarketing"
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Beziehungsmarketing
17
Relationship marketing
17
Consumer behaviour
11
Customer satisfaction
11
Konsumentenverhalten
11
Kundenzufriedenheit
11
Dienstleistungsqualität
9
Service quality
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Han, Heesup
Hollebeek, Linda D.
Link, Jörg
Prentice, Catherine
Hyun, Sunghyup Sean
9
Kim, Wansoo
7
Yu, Jongsik
5
Kim, Insin
4
Wong, IpKin Anthony
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Ahn, Jiseon
3
Chua, Bee-Lia
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Hwang, Jinsoo
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Kaushik, Arun Kumar
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Lee, Choong-Ki
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Moon, Hyoungeun
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Berezan, Orie
2
Cai, Liping A.
2
Choi, Suh-hee
2
Chung, Namho
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Kim, Myung-Ja
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Koo, Bonhak
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Krishen, Anjala S.
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Lam, Iok Keng Veronica
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Lee, Jin-soo
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Lee, Sanghyeop
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Morais, Duarte B.
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Tsai, Henry
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Tung, Vincent Wing Sun
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Journal of travel and tourism marketing
International journal of hospitality management
21
Journal of retailing and consumer services
19
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
5
Journal of business research : JBR
4
Services marketing quarterly
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing management : MM
3
Journal of service research
3
Journal of service research : JSR
3
Journal of vacation marketing
3
The journal of services marketing
3
Handbook of research on customer engagement
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of service management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Marketing intelligence & planning
2
Organizations and markets in emerging economies
2
Psychology & marketing
2
Tourism management : research, policies, practice
2
Tourism management perspectives : TMP
2
Australasian marketing journal
1
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
Customer engagement : contemporary issues and challenges
1
E-Business & Controlling : Einordnung, Umsetzung, externe Sichtweise, funktionales E-Controlling
1
Edward Elgar E-Book Archive
1
Electronic commerce : Grundlagen und Perspektiven
1
Electronic commerce : Herausforderungen, Anwendungen, Perspektiven
1
Erfolgsfaktoren des Mobile Marketing : [Strategien, Konzepte und Instrumente]
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Handbook of research on mobile marketing management
1
Handbuch Multi-Channel-Marketing
1
Handbuch Telekommunikation und Wirtschaft : volkswirtschaftliche und betriebswirtschaftliche Perspektiven
1
Journal of Contemporary Issues in Business and Government
1
Journal of consumer behaviour
1
Journal of creating value
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of service theory and practice : JSTP
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ECONIS (ZBW)
17
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1
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
2
Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
Saved in:
3
Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
4
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
5
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
6
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
7
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
8
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
9
Environmental corporate social responsibility and the strategy to boost the airline's image and customer loyalty intentions
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 371-383
Persistent link: https://www.econbiz.de/10012179410
Saved in:
10
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
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