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~isPartOf:"Journal of travel and tourism marketing"
~subject:"Kundenzufriedenheit"
~subject:"Relationship marketing"
~subject:"Wissensmanagement"
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Kundenzufriedenheit
Relationship marketing
Wissensmanagement
Tourism marketing
163
Tourismusmarketing
163
Destination management
161
Destinationsmanagement
161
Holiday behaviour
154
Urlaubsverhalten
154
Consumer behaviour
144
Konsumentenverhalten
144
Beziehungsmarketing
118
Tourism
112
Tourismus
111
Customer satisfaction
88
Brand image
87
Markenimage
87
Tourism industry
75
Tourismuswirtschaft
75
Dienstleistungsqualität
59
Service quality
59
Brand management
52
Markenführung
52
Hotel industry
51
Hotellerie
51
Tourism destination
45
Tourismusregion
45
International tourism
36
Internationaler Tourismus
36
China
33
Designation of origin
33
Herkunftsbezeichnung
33
Social Web
26
Social web
26
destination image
26
USA
25
United States
25
Airline
23
Fluggesellschaft
23
Corporate Social Responsibility
21
Corporate social responsibility
21
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148
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148
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148
Case study
1
Fallstudie
1
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English
148
Author
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Han, Heesup
21
Hyun, Sunghyup Sean
9
Kim, Wansoo
7
Yu, Jongsik
6
Chua, Bee-Lia
4
Kim, Insin
4
Moon, Hyoungeun
4
Wong, IpKin Anthony
4
Ahn, Jiseon
3
Back, Ki-Joon
3
Hwang, Jinsoo
3
Kaushik, Arun Kumar
3
Kumar, Vikas
3
Lee, Choong-Ki
3
Lee, Jin-soo
3
Berezan, Orie
2
Cai, Liping A.
2
Chi, Xiaoting
2
Choi, Suh-hee
2
Chung, Namho
2
Hsu, Cathy H. C.
2
Hsu, Maxwell K.
2
Kim, Jinkyung Jenny
2
Kim, Myung-Ja
2
Koo, Bonhak
2
Krishen, Anjala S.
2
Lam, Iok Keng Veronica
2
Law, Chun Hung Roberts
2
Lee, Craig
2
Lee, Sanghyeop
2
Loureiro, Sandra Maria Correia
2
Morais, Duarte B.
2
Qu, Hailin
2
Schuckert, Markus
2
Tsai, Henry
2
Tung, Vincent Wing Sun
2
Weber, Karin
2
Agyeiwaah, Elizabeth
1
Ahn, Young-joo
1
Akhoondnejad, Arman
1
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Published in...
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Journal of travel and tourism marketing
Journal of business research : JBR
981
Journal of knowledge management
822
Journal of retailing and consumer services
640
Industrial marketing management : the international journal for industrial and high-tech firms
534
International journal of hospitality management
525
SpringerLink / Bücher
459
Journal of information & knowledge management : JIKM
331
The journal of services marketing
273
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
253
The service industries journal
251
Tourism management : research, policies, practice
251
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
241
Knowledge management research & practice : KMRP
236
The journal of business & industrial marketing
230
Knowledge management research & practice : KMRP ; an official journal of the OR Society
226
International journal of contemporary hospitality management
222
International journal of knowledge management studies : IJKMS
221
Journal of hospitality marketing & management
210
Cogent business & management
192
Technological forecasting & social change : an international journal
190
Journal of the Academy of Marketing Science
189
Journal of strategic marketing
184
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
170
International journal of electronic customer relationship management : IJECRM
162
International journal of production research
159
International journal of technology management : IJTM
154
Gabler Edition Wissenschaft
142
Journal of service research : JSR
140
Journal of service management
139
International journal of business information systems : IJBIS
138
Journal of marketing
138
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
130
Asia Pacific journal of marketing and logistics
129
Wissensmanagement : das Magazin für Digitalisierung, Vernetzung und Collaboration
129
Research policy : policy, management and economic studies of science, technology and innovation
125
Journal of retailing
119
Technology analysis & strategic management
119
The journal of brand management : an international journal
116
Management decision : MD
115
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ECONIS (ZBW)
148
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1
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of
148
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date (oldest first)
1
Opportunity or destiny : how do market
knowledge
resources and absorptive capacities lead to competitive advantage for travel agencies?
Ku, Edward C. S.
- In:
Journal of travel and tourism marketing
41
(
2024
)
5
,
pp. 673-688
Persistent link: https://www.econbiz.de/10014566283
Saved in:
2
Beyond carbon footprints : the "Greta Thunberg Effect" and tourist hotel preferences
Srivastava, Praveen Ranjan
;
Mishra, Niraj
;
Singh, Nripendra
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 578-595
Persistent link: https://www.econbiz.de/10014513670
Saved in:
3
Investigating the effectiveness of repositioning strategies : the customers' perspective
Zhang, Chrystal
;
Lin, Yi Hsin
;
Newman, David G.
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1235-1250
Persistent link: https://www.econbiz.de/10011627492
Saved in:
4
Impact of customer relationship
management
on customer satisfaction : the case of a budget hotel chain
Rahimi, Roya
;
Kozak, Metin
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 40-51
Persistent link: https://www.econbiz.de/10011669947
Saved in:
5
Multilevel analysis of the relationship between type of travel, online ratings, and
management
response : empirical evidence from international upscale hotels
Liang, Sai
;
Schuckert, Markus
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 239-256
Persistent link: https://www.econbiz.de/10011669972
Saved in:
6
Customer attributions of service failure and its impact on commitment in the airline industry : an emerging market perspective
Matikiti, Rosemary
;
Roberts-Lombard, Mornay
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 403-414
Persistent link: https://www.econbiz.de/10012179413
Saved in:
7
Revenue
management
: progress, challenges, and research prospects
Wang, Xuan Lorna
;
Heo, Cindy Yoonjoung
;
Schwartz, Zvi
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 797-811
Persistent link: https://www.econbiz.de/10011409654
Saved in:
8
Testing and validating customer relationship
management
implementation constructs in Egyptian tourism organizations
Eid, Riyad
;
El-Gohary, Hatem
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 344-365
Persistent link: https://www.econbiz.de/10010395967
Saved in:
9
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
10
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
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