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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Holiday behaviour"
~subject:"Social Web"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Holiday behaviour
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Beziehungsmarketing
55
Relationship marketing
55
Consumer behaviour
30
Konsumentenverhalten
30
Kundenzufriedenheit
25
Urlaubsverhalten
17
Tourism marketing
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Tourismusmarketing
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loyalty
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39
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Ribeiro, Manuel Alector
4
King, Ceridwyn
3
Perdue, Richard R.
3
Shin, Hakseung
3
So, Kevin Kam Fung
3
Hollebeek, Linda D.
2
Hsu, Cathy H. C.
2
Hwang, Yoo Hee
2
Lee, Choong-Ki
2
Mallya, Jyothi
2
Mattila, Anna S.
2
Rather, Raouf Ahmad
2
Stylidis, Dimitrios
2
Woosnam, Kyle M.
2
Woosnam, Kyle Maurice
2
Ahrholdt, Dennis C.
1
Back, Ki-Joon
1
Bellou, Victoria
1
Ben-Shaul, Michal
1
Chen, Shan-Pei
1
Chung, Namho
1
Chung, Sunghun
1
Dieck, M. Claudia tom
1
Durko, Angela M.
1
Fountoulaki, Paraskevi
1
Füller, Johann
1
Gopalakrishnan, Parvadhavardhini
1
Gudergan, Siegfried P.
1
Guillet, Basak Denizci
1
Hasan, Md. Rajibul
1
He, Yueying
1
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1
Herting, Stephan
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Hong, Jung Hwa
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Huang, Jue
1
Huang, Wen-Shiung
1
Izogo, Ernest Emeka
1
Jiang, Yangyang
1
Kamath, Giridhar
1
Kamath, Vasanth
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
305
Journal of business research : JBR
229
International journal of hospitality management
148
The journal of services marketing
120
Journal of travel and tourism marketing
81
Journal of hospitality marketing & management
76
Industrial marketing management : the international journal for industrial and high-tech firms
71
The service industries journal
69
Tourism management : research, policies, practice
67
Journal of strategic marketing
61
International journal of contemporary hospitality management
59
Cogent business & management
58
Journal of service management
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Asia Pacific journal of marketing and logistics
49
Journal of service research : JSR
49
International journal of internet marketing and advertising : IJIMA
48
Service business
48
The journal of product & brand management
47
Journal of the Academy of Marketing Science
46
Services marketing quarterly
46
The journal of business & industrial marketing
44
International journal of electronic customer relationship management : IJECRM
42
Psychology & marketing
41
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
International journal of electronic marketing and retailing : IJEMR
38
The journal of brand management : an international journal
38
Journal of marketing
36
The TQM journal : the international review of organizational improvement
36
Marketing intelligence & planning
35
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
34
The international journal of bank marketing : IJBM
34
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
33
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
30
International journal of business information systems : IJBIS
30
Journal of service research
30
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
29
Tourism management perspectives : TMP
29
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ECONIS (ZBW)
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1
Characterizing ex situ value : a customer-dominant perspective on value
Heinonen, Kristina
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
8
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10014384378
Saved in:
2
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
3
Determinants of visitors' loyalty to religious sacred event places : a multigroup measurement invariance model
Kamath, Vasanth
;
Ribeiro, Manuel Alector
;
Woosnam, Kyle …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 176-196
Persistent link: https://www.econbiz.de/10014245296
Saved in:
4
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
5
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
6
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
7
The role of customer engagement in sustaining subjective well-being after a travel experience : findings from a three-wave study
So, Kevin Kam Fung
;
Li, Jing
;
He, Yueying
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1280-1303
Persistent link: https://www.econbiz.de/10014582451
Saved in:
8
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
9
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
10
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
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