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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Customer satisfaction"
~subject:"Holiday behaviour"
~subject:"Online-Marketing"
~subject:"Urlaubsverhalten"
~subject:"satisfaction"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Holiday behaviour
Online-Marketing
Urlaubsverhalten
satisfaction
Beziehungsmarketing
55
Relationship marketing
55
Consumer behaviour
30
Konsumentenverhalten
30
Kundenzufriedenheit
25
Tourism marketing
16
Tourismusmarketing
16
Brand image
13
Markenimage
13
Destination management
11
Destinationsmanagement
11
Brand management
10
Markenführung
10
Social Web
9
Social web
9
Tourism
9
Tourism industry
9
Tourismus
9
Tourismuswirtschaft
9
Customer integration
8
Dienstleistungsqualität
8
Emotion
8
Kundenintegration
8
Service quality
8
loyalty
7
Betriebliche Wertschöpfung
6
Hotel industry
6
Hotellerie
6
Tourism destination
6
Tourismusregion
6
Value creation
6
Customer value
5
Internet marketing
5
Kundenwert
5
Viral marketing
5
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24
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5
Type of publication
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Article
36
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Article in journal
36
Aufsatz in Zeitschrift
36
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English
36
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Ribeiro, Manuel Alector
4
Hollebeek, Linda D.
2
Hsu, Cathy H. C.
2
Hwang, Yoo Hee
2
King, Ceridwyn
2
Lee, Choong-Ki
2
Mallya, Jyothi
2
Mattila, Anna S.
2
Perdue, Richard R.
2
Rather, Raouf Ahmad
2
Shin, Hakseung
2
So, Kevin Kam Fung
2
Stylidis, Dimitrios
2
Woosnam, Kyle M.
2
Woosnam, Kyle Maurice
2
Ahrholdt, Dennis C.
1
Back, Ki-Joon
1
Bellou, Victoria
1
Ben-Shaul, Michal
1
Chen, Shan-Pei
1
Chung, Namho
1
Chung, Sunghun
1
Dieck, M. Claudia tom
1
Durko, Angela M.
1
Fountoulaki, Paraskevi
1
Füller, Johann
1
Gopalakrishnan, Parvadhavardhini
1
Gudergan, Siegfried P.
1
Guillet, Basak Denizci
1
Hasan, Md. Rajibul
1
He, Yueying
1
Herting, Stephan
1
Hong, Jung Hwa
1
Huang, Jue
1
Huang, Wen-Shiung
1
Izogo, Ernest Emeka
1
Jiang, Yangyang
1
Kamath, Giridhar
1
Kamath, Vasanth
1
Karjaluoto, Heikki
1
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
293
Journal of business research : JBR
204
International journal of hospitality management
144
The journal of services marketing
113
Journal of travel and tourism marketing
79
The service industries journal
72
Journal of hospitality marketing & management
71
Tourism management : research, policies, practice
67
Cogent business & management
60
Industrial marketing management : the international journal for industrial and high-tech firms
60
International journal of contemporary hospitality management
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Journal of strategic marketing
52
Asia Pacific journal of marketing and logistics
49
International journal of internet marketing and advertising : IJIMA
47
Journal of service management
46
Journal of the Academy of Marketing Science
46
Services marketing quarterly
46
Journal of service research : JSR
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
43
Service business
43
International journal of electronic marketing and retailing : IJEMR
40
The journal of business & industrial marketing
39
The journal of product & brand management
38
International journal of electronic customer relationship management : IJECRM
36
The TQM journal : the international review of organizational improvement
36
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
35
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
35
Psychology & marketing
35
Marketing intelligence & planning
34
The international journal of bank marketing : IJBM
34
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of marketing
30
The journal of brand management : an international journal
30
Journal of service research
29
Tourism management perspectives : TMP
28
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
27
Journal of retailing
27
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ECONIS (ZBW)
36
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1
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
2
Determinants of visitors' loyalty to religious sacred event places : a multigroup measurement invariance model
Kamath, Vasanth
;
Ribeiro, Manuel Alector
;
Woosnam, Kyle …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 176-196
Persistent link: https://www.econbiz.de/10014245296
Saved in:
3
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
4
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
5
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
6
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
7
The role of customer engagement in sustaining subjective well-being after a travel experience : findings from a three-wave study
So, Kevin Kam Fung
;
Li, Jing
;
He, Yueying
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1280-1303
Persistent link: https://www.econbiz.de/10014582451
Saved in:
8
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
9
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
10
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
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