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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
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Search: subject:"Verbraucherzufriedenheit"
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Customer satisfaction
103
Kundenzufriedenheit
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Holiday behaviour
66
Urlaubsverhalten
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Tourism
40
Tourismus
40
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satisfaction
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tourist satisfaction
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Sirgy, M. Joseph
6
Bošnjak, Michael
3
Lee, Choong-Ki
3
Petrick, James F.
3
Prayag, Girish
3
Ribeiro, Manuel Alector
3
So, Kevin Kam Fung
3
Yu, Grace B.
3
Assaker, Guy
2
Chen, Ning
2
Choi, Miju
2
Crotts, John C.
2
Gursoy, Dogan
2
Hosany, Sameer
2
Hsu, Cathy H. C.
2
Huang, Yinghua
2
Hwang, Yoo Hee
2
King, Ceridwyn
2
Law, Chun Hung Roberts
2
Lee, JungHoon
2
Li, Xiang
2
Mariani, Marcello M.
2
Mattila, Anna S.
2
Neal, Janet D.
2
Olya, Hossein
2
Reichel, Arie
2
Sparks, Beverley
2
Su, LuJun
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Uysal, Muzaffer
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Wang, Ying
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Woosnam, Kyle M.
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Zehrer, Anita
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Agag, Gomaa M.
1
Ahrholdt, Dennis C.
1
Al-Ansi, Amr
1
Alarcón-Urbistondo, Pilar
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Alegre Martín, Joaquín
1
Ali, Faizan
1
Araña, Jorge E.
1
Arx, Widar von
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
172
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
165
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
Cogent business & management
103
Services marketing quarterly
99
Journal of service research : JSR
88
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
85
Service business
85
The TQM journal : the international review of organizational improvement
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
65
SpringerLink / Bücher
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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ECONIS (ZBW)
103
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1
Asymmetrical influences of service robots' perceived performance on overall customer satisfaction : an empirical investigation leveraging online reviews
Borghi, Matteo
;
Mariani, Marcello M.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1086-1111
Persistent link: https://www.econbiz.de/10014582437
Saved in:
2
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
3
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
4
Babymoon tourism : co-creating well-being for traveling mothers
Vespestad, May-Kristin
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1277-1289
Persistent link: https://www.econbiz.de/10014295316
Saved in:
5
The impact of self-congruity and evaluation of the place on WOM : perspectives of tourism destination residents
Šegota, Tina
;
Chen, Ning
;
Golja, Tea
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
4
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012880658
Saved in:
6
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
7
Comparing the effects of tourists' perceptions of residents' emotional solidarity and tourists' emotional solidarity on trip satisfaction and word-of-mouth intentions
Lai, Ivan K. W.
;
Wong, Jose Weng Chou
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
1
,
pp. 136-152
Persistent link: https://www.econbiz.de/10014581712
Saved in:
8
Relationality of objective and constructive authenticities : effects on existential authenticity, memorability, and satisfaction
Lee, Seonjin
;
Kim, Mina
;
Kim, Hany
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
1
,
pp. 195-214
Persistent link: https://www.econbiz.de/10014581718
Saved in:
9
Workcation (workation) travel experiences, satisfaction and revisit intentions : focusing on conceptualization, scale development, and nomological network
Shin, Hakseung
;
Lee, Jinhee
;
Kim, Namjo
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1150-1168
Persistent link: https://www.econbiz.de/10014582443
Saved in:
10
The role of customer engagement in sustaining subjective well-being after a travel experience : findings from a three-wave study
So, Kevin Kam Fung
;
Li, Jing
;
He, Yueying
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1280-1303
Persistent link: https://www.econbiz.de/10014582451
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