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~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"Service business"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Quality management
5
Standardisierung
4
Standardization
4
Dienstleistungsqualität
2
Firm performance
2
Hotel industry
2
Hotellerie
2
ISO 9001
2
Performance
2
Product quality
2
Produktqualität
2
Quality certification
2
Service quality
2
Spain
2
Spanien
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Unternehmenserfolg
2
Cluster analysis
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Clusteranalyse
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Environmental management
1
External benefits
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Internal benefits
1
Internatization
1
Motives for certification
1
Performance measurement
1
Performance-Messung
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Quality tools
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Selection effect
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Spanish Q for tourist quality mark
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Umweltmanagement
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performance
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quality management
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Tarí, Juan José
4
Heras-Saizarbitoria, Iñaki
2
Muhammad Madi Bin Abdullah
2
Dick, Gavin
1
López-Gamero, María D.
1
Molina Azorín, José Francisco
1
Pereira, Jorge
1
Pereira-Moliner, Jorge
1
Pertusa-Ortega, Eva M.
1
Tari, Juan José
1
Uli, Jegak
1
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Managing service quality : MSQ ; an international journal
Service business
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of hospitality management
3
International journal of quality & reliability management
2
Journal for global business advancement : JGBA
2
The service industries journal
2
Total quality management & business excellence
2
Working papers / University of Kent, Kent Business School
2
Action-based quality management : strategy and tools for continuous improvement
1
Business process management journal
1
European research on management and business economics
1
ISO 9001, ISO 14001, and new management standards
1
International journal of contemporary hospitality management
1
International journal of productivity and quality management : IJPQM
1
Journal of business ethics : JOBE
1
Journal of industrial engineering and management : JIEM
1
Journal of service theory and practice : JSTP
1
The TQM journal : the international review of organizational improvement
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
Universia business review : UBR
1
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ECONIS (ZBW)
5
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1
Does quality management improve performance or vice versa? : evidence from the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
; …
- In:
Service business
11
(
2017
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011722446
Saved in:
2
Effects of contextual variables on quality and performance
Tarí, Juan José
;
Muhammad Madi Bin Abdullah
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 190-204
Persistent link: https://www.econbiz.de/10011730262
Saved in:
3
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
4
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
5
The relationship of performance with soft factors and quality improvement
Muhammad Madi Bin Abdullah
;
Uli, Jegak
;
Tarí, Juan José
- In:
Total quality management & business excellence : an …
20
(
2009
)
7/8
,
pp. 735-748
Persistent link: https://www.econbiz.de/10003897706
Saved in:
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