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~isPartOf:"Modern analysis of customer surveys : with applications using R"
~subject:"Electronic computers. Computer science"
~subject:"Interview"
~type:"article"
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Electronic computers. Computer science
Interview
Customer satisfaction
12
Kundenzufriedenheit
12
Befragung
11
Measurement
3
Messung
3
Bayes-Statistik
2
Bayesian inference
2
Multivariate Analyse
2
Multivariate analysis
2
Quality management
2
Qualitätsmanagement
2
Statistical method
2
Statistische Methode
2
Computer-assisted marketing
1
Data collection
1
Data quality
1
Datenerhebung
1
Datenqualität
1
Dienstleistungsqualität
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Fragebogen
1
Fuzzy sets
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Fuzzy-Set-Theorie
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ICT industry
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IT-gestütztes Marketing
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Least squares method
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Network
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Netzwerk
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Product quality
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Produktqualität
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Project network techniques
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Questionnaire
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Service quality
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11
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11
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Kenett, Ron
4
Salini, Silvia
4
Cantaluppi, Gabriele
2
Nicolini, Giovanna
2
Boari, Giuseppe
1
Bonanomi, Andrea
1
Dalla Valle, Luciana
1
De Battisti, Francesca
1
Deldossi, Laura
1
Fienberg, Stephen E.
1
Manrique-Vallier, Daniel
1
Mattei, Alessandra
1
Mealli, Fabrizia
1
Milioli, Maria Adele
1
Morlini, Isabella
1
Perruca, Giovanni
1
Rubin, Donald B.
1
Zani, Sergio
1
Zappa, Diego
1
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Modern analysis of customer surveys : with applications using R
The international journal of human resource management
38
Journal of business and psychology
27
Qualitative research in organizations and management : an international journal
23
Journal of business research : JBR
22
Sozialforschung im Internet : Methodologie und Praxis der Online-Befragung
21
International journal of market research : JMRS ; the journal of the Market Research Society
20
Qualitative market research : an international journal
17
Journal of marketing management : MM
16
Journal of consumer behaviour : an international research review
15
Online-Forschung 2007 : Grundlagen und Fallstudien
15
International journal of market research
14
International public management journal
14
Journal of consumer behaviour
14
Fundamentals of marketing research ; Vol. 2
13
Methoden, Daten, Analysen : mda ; Zeitschrift für empirische Sozialforschung
13
Academy of Management journal : AMJ
12
Organizational research methods : ORM
12
Fundamentals of marketing research ; Vol. 3
11
Journal of management inquiry
11
Qualitative Marktforschung : Konzepte - Methoden - Analysen
11
Applied economics letters
10
Betriebswirtschaftliche Forschung und Praxis : BFuP
10
British journal of management
10
Corporate finance : Finanzierung, Kapitalmarkt, Bewertung, Mergers & Acquisitions
10
Eliten am Telefon : neue Formen von Experteninterviews in der Praxis
10
Journal of marketing research : JMR
10
Journal of personnel psychology
10
Tourism management : research, policies, practice
10
Econometric theory
9
Economic sociology : perspectives and conversations
9
Economie et statistique
9
Intereconomics : review of European economic policy
9
Journal of marketing theory and practice : JMTP
9
Management communication quarterly : an international journal
9
The journal of product innovation management : an international publication of the Product Development & Management Association
9
The journal of socio-economics
9
Die Betriebswirtschaft : DBW
8
Economics letters
8
International journal of selection and assessment
8
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ECONIS (ZBW)
11
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1
Quality standards and control charts applied to customer surveys
Kenett, Ron
;
Deldossi, Laura
;
Zappa, Diego
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 413-438)
.
2012
Persistent link: https://www.econbiz.de/10009502492
Saved in:
2
The Rasch model
De Battisti, Francesca
;
Nicolini, Giovanna
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 259-281)
.
2012
Persistent link: https://www.econbiz.de/10009502519
Saved in:
3
Missing data and imputation methods
Mattei, Alessandra
;
Mealli, Fabrizia
;
Rubin, Donald B.
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 129-154)
.
2012
Persistent link: https://www.econbiz.de/10009501798
Saved in:
4
Measurement scales
Bonanomi, Andrea
;
Cantaluppi, Gabriele
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 55-70)
.
2012
Persistent link: https://www.econbiz.de/10009501804
Saved in:
5
Census and sample surveys
Nicolini, Giovanna
;
Dalla Valle, Luciana
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 37-53)
.
2012
Persistent link: https://www.econbiz.de/10009501805
Saved in:
6
The ABC annual customer satisfaction survey
Kenett, Ron
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 19-36)
.
2012
Persistent link: https://www.econbiz.de/10009501807
Saved in:
7
Standards and classical techniques in data analysis of customer satisfaction surveys
Salini, Silvia
;
Kenett, Ron
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 3-18)
.
2012
Persistent link: https://www.econbiz.de/10009501808
Saved in:
8
Fuzzy methods and satisfaction indices
Zani, Sergio
;
Milioli, Maria Adele
;
Morlini, Isabella
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 439-497)
.
2012
Persistent link: https://www.econbiz.de/10009502488
Saved in:
9
PLS models
Boari, Giuseppe
;
Cantaluppi, Gabriele
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 309-331)
.
2012
Persistent link: https://www.econbiz.de/10009502508
Saved in:
10
Log-linear model methods
Fienberg, Stephen E.
;
Manrique-Vallier, Daniel
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 217-229)
.
2012
Persistent link: https://www.econbiz.de/10009502532
Saved in:
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