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~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
~type_genre:"Government document"
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Dienstleistungsqualität
Queueing theory
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Warteschlangentheorie
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Health care
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Liu, Nan
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Ziya, Serhan
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Production and operations management : an international journal of the Production and Operations Management Society
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Manufacturing & service operations management : M & SOM
5
International journal of production economics
4
Omega : the international journal of management science
4
Operations research
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Health care management science
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International journal of production research
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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Business process management journal
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Economics of education review
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European journal of industrial engineering : EJIE
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European journal of operational research : EJOR
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International journal of contemporary hospitality management
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International journal of electronic customer relationship management : IJECRM
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International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International journal of services and operations management : IJSOM
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International journal of services technology and management
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Journal of business economics and management
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Journal of health economics
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Journal of marketing research : JMR
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Journal of retailing
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Journal of the Operational Research Society : OR
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Marketing letters : a journal of research in marketing
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OR spectrum : quantitative approaches in management
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Operational research : an international journal
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Praj̄nȧn : journal of social and management sciences
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RAIRO / Operations research
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Service business
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The journal of consumer marketing
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The service industries journal
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Total quality management & business excellence
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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan
- In:
Production and operations management : an international …
25
(
2016
)
1
,
pp. 128-142
Persistent link: https://www.econbiz.de/10011437197
Saved in:
2
Panel size and overbooking decisions for appointment-based services under patient no-shows
Liu, Nan
;
Ziya, Serhan
- In:
Production and operations management : an international …
23
(
2014
)
12
,
pp. 2209-2223
Persistent link: https://www.econbiz.de/10010479060
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