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~isPartOf:"Public management review"
~subject:"Service quality"
~subject:"Value creation"
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Service quality
Value creation
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22
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22
Betriebliche Wertschöpfung
10
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10
Öffentliche Dienstleistung
10
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7
Service-Dominant Logic
7
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Enany, Nellie El
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Eriksson, Erik Masao
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1
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Scutella, Maryanne
1
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Public management review
Journal of business research : JBR
72
Industrial marketing management : the international journal for industrial and high-tech firms
43
Journal of retailing and consumer services
41
Journal of service management
30
The journal of services marketing
24
International journal of hospitality management
22
The journal of business & industrial marketing
22
Service business
20
The service industries journal
19
Journal of strategic marketing
16
Journal of service theory and practice : JSTP
14
Technological forecasting & social change : an international journal
14
International journal of contemporary hospitality management
13
Marketing theory
13
Tourism management : research, policies, practice
12
Journal of marketing management : MM
10
European journal of marketing
9
International journal of quality and service sciences
9
Journal of marketing management : JMM ; journal of the Academy of Marketing
9
Journal of service research
9
Services marketing quarterly
9
Journal of service research : JSR
8
Journal of service theory and practice
8
Journal of the Academy of Marketing Science
8
SpringerLink / Bücher
8
European Sport management quarterly : ESMQ
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of services and operations management
7
Strategy & leadership : a publication of Strategic Leadership Forum
7
The TQM journal : the international review of organizational improvement
7
AMS review : official publication of the Academy of Marketing Science
6
European journal of marketing : EJM
6
International journal of production economics
6
International journal of project management : the journal of The International Project Management Association
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Administrative Sciences : open access journal
5
Business horizons
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Cogent business & management
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ECONIS (ZBW)
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1
Virtual agents in the public service : examining citizens' value-in-use
Scutella, Maryanne
;
Plewa, Carolin
;
Reaiche, Carmen
- In:
Public management review
26
(
2024
)
1
,
pp. 73-88
Persistent link: https://www.econbiz.de/10014477368
Saved in:
2
Continuous co-creation : how ongoing involvement impacts outcomes of co-creation
Bentzen, Tina Øllgaard
- In:
Public management review
24
(
2022
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012802110
Saved in:
3
Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Rossi, Paula
;
Tuurnas, Sanna
- In:
Public management review
23
(
2021
)
2
,
pp. 254-275
Persistent link: https://www.econbiz.de/10012390679
Saved in:
4
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
5
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao
- In:
Public management review
21
(
2019
)
2
,
pp. 291-314
Persistent link: https://www.econbiz.de/10012178734
Saved in:
6
Co-design : from expert- to user-driven ideas in public service design
Trischler, Jakob
;
Dietrich, Timo
;
Rundle-Thiele, Sharyn
- In:
Public management review
21
(
2019
)
11
,
pp. 1595-1619
Persistent link: https://www.econbiz.de/10012178883
Saved in:
7
What matters to me! : user conceptions of value in specialist cancer care
Hardyman, Wendy
;
Kitchener, Martin
;
Daunt, Kate L.
- In:
Public management review
21
(
2019
)
11
,
pp. 1687-1706
Persistent link: https://www.econbiz.de/10012178889
Saved in:
8
Stakeholder salience in public sector value co-creation
Best, Bernadette
;
Moffett, Sandra
;
McAdam, Rodney
- In:
Public management review
21
(
2019
)
11
,
pp. 1707-1732
Persistent link: https://www.econbiz.de/10012178890
Saved in:
9
From public service-dominant logic to public service logic : are public service organizations capable of co-production and value co-creation? : editorial essay
Osborne, Stephen P.
- In:
Public management review
20
(
2018
)
2
,
pp. 225-231
Persistent link: https://www.econbiz.de/10011859557
Saved in:
10
Co-production and value co-creation in outcome-based contracting in public services
Farr, Michelle
- In:
Public management review
18
(
2016
)
5
,
pp. 654-672
Persistent link: https://www.econbiz.de/10011484833
Saved in:
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