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~isPartOf:"Service business"
~isPartOf:"The Sage handbook of hospitality management"
~subject:"Anforderungsprofil"
~subject:"Stress"
~subject:"Work behaviour"
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Anforderungsprofil
Stress
Work behaviour
Tourism employees
7
Tourismusberufe
7
Hotel industry
4
Hotellerie
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Job satisfaction
3
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2
Beziehungsmarketing
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Deluxe hotel
2
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Customer service
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Customer-contact employees
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Deviant behaviors
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Ellinger, Alexander E.
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Elmadağ Baş, Ayşe Banu
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Jung, Dong-il
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Kim, Soo Kyung
1
Kim, Taegoo
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Lee, Gyehee
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1
Ling, Tan Cheng
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Nasurdin, Aizzat Mohd.
1
Noor Hazlina Ahmad
1
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1
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Service business
The Sage handbook of hospitality management
International journal of hospitality management
64
International journal of contemporary hospitality management
42
Journal of hospitality marketing & management
15
Tourism management : research, policies, practice
14
Tourism management perspectives : TMP
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Tourism and hospitality research : the surrey quarterly review
5
Journal of air transport management
3
Journal of business research : JBR
3
The Cornell hospitality quarterly
3
The international journal of human resource management
3
The journal of services marketing
3
The service industries journal
3
Cogent business & management
2
Cornell hospitality quarterly : CQ
2
Economic research
2
Journal of family business management : JFBM
2
Journal of hospitality and tourism insights
2
Journal of travel and tourism marketing
2
Nankai business review international
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
African journal of economic and management studies : AJEMS
1
Amfiteatru economic : an economic and business research periodical
1
Austria: Tourismus
1
Economic and environmental studies : a journal for sustainable development ; E&ES
1
EuroMed journal of business
1
European journal of marketing : EJM
1
European research studies
1
Gender in management : an international journal
1
Global business and finance review
1
Global journal of business management : GJBM
1
Hospitality & Tourism : managerial perspectives & practices
1
Interdisciplinary public finance, business and economics studies ; Volume 2
1
International journal of economic perspectives : IJEP
1
International journal of leisure and tourism marketing : IJLTM
1
International journal of manpower
1
International journal of organizational analysis
1
International journal of quality and service sciences
1
Journal of career development
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ECONIS (ZBW)
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1
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
Saved in:
2
Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.
;
Noor Hazlina Ahmad
;
Ling, Tan Cheng
- In:
Service business
9
(
2015
)
2
,
pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
Saved in:
3
Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung
;
Jung, Dong-il
;
Lee, Jung Seung
- In:
Service business
7
(
2013
)
4
,
pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
Saved in:
4
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
5
Women in hospitality
Brownell, Judi
;
Walsh, Kate
- In:
The Sage handbook of hospitality management
,
(pp. 107-128)
.
2008
Persistent link: https://www.econbiz.de/10003756696
Saved in:
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